A Food and Drinks Supervisor is responsible for supervising operations of Food and Drinks outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

What will I be doing?

As a Food and Drinks Supervisor, you are responsible for supervising operations of Food and Drinks outlets to deliver an excellent Guest and Member experience. A Food and Drinks Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:

Supervise Food and Drinks Outlet operationsCommunicate and delegate tasks to the teamEnsure compliance of brand standardsManage guest queries in a timely and efficient mannerRepresent needs of the teamAssist Food and Drinks management with achieving financial targetsAssist Food and Drinks management with training and development of team membersAssist with annual and mid-year appraisals with team members under your responsibilityComply with hotel security, fire regulations and all health and safety legislationBe environmentally awareAssist other departments wherever necessary and maintain good working relationships

What are we looking for? 

A Food and Drinks Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Previous Food and Drinks experienceCommitted to delivering high levels of customer servicePositive attitudeGood communication skillsFlexibility to respond to a range of different work situationsAbility to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience in hotel industryPrevious experience in supervising and/or delegationWillingness to develop team members and self

What will it be like to work for Hilton?
 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!