Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Welcome to Hotel Flor Tampa Downtown, Tapestry Collection by Hilton, a true gem in the heart of the city of Tampa. With 210 stylishly appointed guest rooms and 13,042 sq ft. of versatile meeting space, our hotel is not just a destination; it's an experience. As a member of the Pyramid Family, we take pride in fostering a culture that sets us apart as the premier employer in the area. Every member of our team plays a pivotal role in delivering outstanding service and creating memorable experiences for our guests. We don't just want to be a hotel people pass through; we aim to be distinguished by our excellent culture. Discover today what a fulfilling career with Pyramid Global Hospitality at Hotel Flor Tampa Downtown can mean for you! Overview Welcome to Hotel Flor Tampa Downtown, Tapestry Collection by Hilton, a true gem in the heart of the city of Tampa. With 210 stylishly appointed guest rooms and 13,042 sq ft. of versatile meeting space, our hotel is not just a destination; it's an experience. As a member of the Pyramid Family, we take pride in fostering a culture that sets us apart as the premier employer in the area. Every member of our team plays a pivotal role in delivering outstanding service and creating memorable experiences for our guests. We don't just want to be a hotel people pass through; we aim to be distinguished by our excellent culture. Discover today what a fulfilling career with Pyramid Global Hospitality at Hotel Flor Tampa Downtown can mean for you! Come Grow With Us! Pyramid Global Hospitality is an industry leading and growing global hotel management company. We are seeking a full-time Food and Beverage Supervisor to grow along with our company, and to be a part of the culture that puts its people first! About the Role: We are looking for a highly motivated Food and Beverage Supervisor to join our team and play a key role in ensuring our guests have an unforgettable dining experience. In this leadership position, you will be responsible for overseeing daily operations, managing staff, maintaining a positive work environment, and contributing to the success of the department. Responsibilities: Customer Service: Ensuring guest satisfaction is the top priority for the department. Respond promptly to guest needs and inquiries. Address and resolve guest complaints professionally. Train and empower staff to deliver exceptional customer service. Operations and Finance: Assist in managing the department within budget. Contribute to the development of the annual departmental budget. Analyze financial data and identify areas for cost control. Oversee inventory management and ensure proper control procedures. People Management: Lead, motivate, and develop a team of staff members. Conduct recruitment, selection, training, and performance reviews. Foster a positive and collaborative work environment. Ensure all staff are properly certified and comply with safety regulations. Quality Assurance: Maintain high standards for food quality, presentation, and service. Conduct regular inspections to ensure adherence to health and safety regulations. Implement a preventative maintenance program for all equipment. Business Management: Assist in maximizing department resources and achieving budget goals. Identify cost-saving opportunities and develop vendor relationships. Adjust staffing and inventory levels based on demand. Essential Job Functions: (priority, majority of day-to-day functions) Oversea the beverage program assists with the daily bar function and training of new bar team members, assists with keeping an eye on improper drink pour or wrong glassware Secondary Functions: (miscellaneous responsibilities) Cover The Dan closing restaurant shifts when necessary. Organize a fully functionable liquor room Physical Abilities: (lift/carry, movements, high/low objects, stairs, etc.) Be able to lift 45 to 65 pounds Daily ensure all checks are closed and payment collected Key Relationships: Food and Beverage Manager, bartenders, servers, chefs, cooks, sales team, vendors.