WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.  - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow

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We are looking for an experienced Food and Beverage Supervisor to work on a full time basis at Hilton Birmingham Metropole's destination Bar and Restaurant, Brightsmith on the Water. 

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You will be able to work in a fast paced environment serving Guests and ensuring excellent Customer Service. Previous experience working in a busy bar or nightclub would be an advantage.   

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Hourly Rate of £12.77 per hour plus service charge 

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This is a full time position, 39 hours hours per week

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A WORLD OF REWARDS

\n\nSmart uniform provided and laundered\nFree, healthy and high quality meals when on duty\nGrow your Career your next position could be as a Food and Beverage Team Leader or Restaurant Supervisor\nPersonal Development programmes designed to support you at every step of your career\nA chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)\nTeam Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)\nTeam Member Referral Program\nDiscounted dental and health cover\nHigh street discounts: with Perks at Work\nFree car park\nSubsidised Taxi between 12am and 7am\nHoliday: 28 days including bank holidays (increasing yearly to up to 33 days)\nGuest Experience Day: 1 night stay with breakfast and dinner\nModern and inclusive Team Member’s areas\n\n

A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

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What will I be doing?

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As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:

\n\nSupervise Food and Beverage Outlet operations\nCommunicate and delegate tasks to the team\nEnsure compliance of brand standards\nManage guest queries in a timely and efficient manner\nRepresent needs of the team\nAssist Food and Beverage management with achieving financial targets\nAssist Food and Beverage management with training and development of team members\nAssist with annual and mid-year appraisals with team members under your responsibility\nComply with hotel security, fire regulations and all health and safety legislation\nBe environmentally aware\nAssist other departments wherever necessary and maintain good working relationships\nWhat are we looking for?

A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\nPrevious Food and Beverage experience \nCommitted to delivering high levels of customer service \nPositive attitude \nGood communication skills \nFlexibility to respond to a range of different work situations \nAbility to work on your own or in teams\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\nPrevious experience in hotel industry \nPrevious experience in supervising and/or delegation \nWillingness to develop team members and self

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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