New Berlin, Wisconsin, USA
16 days ago
Food and Beverage Staff

New Berlin Hills Golf Course is seeking Food and Beverage Staff, including Banquet Servers, Bartenders, and Beverage Cart Attendants. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

Key Responsibilities of the Beverage Cart Attendant: Confirms beverage cart is fully operational before starting rounds on the course. Stocks and cleans beverage cart throughout the day. Maintains and exhibits knowledge of proper golf course etiquette. Maintains up-to-date knowledge of applicable state liquor laws and standard operating procedures provided by the management. Ensures guests are attended to in a prompt, efficient and personalized manner. Serves food and beverage items to guests while on the course. Responds to customer questions regarding the general information of facility. Reviews schedules for changes, calendar of events and club activities on a daily basis. Accountable for all checks and cash transactions that may, at times, may be high volume. Utilizes Point of Sales system (POS) and creates daily sales reports. Communicates guest concerns or comments immediately to the Director of Food and Beverage and Chef. Incorporates safe work practices in job performance. Performs other duties as required. Minimum Qualifications:

- Must be at least 18 years old.
- Must have a valid drivers license.
- Must have the ability to obtain a Bartending License.
- Must have weekend and weekday availability.

Other Qualifications: Regular and reliable attendance. Must work well independently and as part of team. Must be able to work flexible shifts with a great hospitality-oriented attitude. Experience preferred but not required. Key Responsibilities of the Banquet Staff: Reviews all Banquet Event Orders on a daily basis to determine staffing levels, location set-up, related supplies and curating materials.   Ensures events are set up on time, the quality of the product and level of service delivered.  Maintains and improves on an ongoing basis the presentation of all events at the facility. Performs set-up and tear down activities for all meetings. Monitors overall convention/banquet areas for cleanliness and any maintenance issues.  Works with housekeeping and engineering on any areas in need of attention.   Responsible for implementing and maintaining excellent service to achieve guest satisfaction. Incorporates safe work practices in job performance. Minimum Qualifications for the Banquet Staff: High School Diploma or General Education Degree (GED); or six months to one-year related experience and/or training; or equivalent combination of education and experience. Other Qualifications:

- Must be at least 18 years old.
- Must have a valid drivers license.
- Must have the ability to obtain a Bartending License.
- Must have weekend and weekday availability.

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