Food & Beverage Manager

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The Food & Beverage Manager oversees all Food and Beverage operations, ensuring exceptional service delivery and adherence to Hilton brand standards. This role plays a key part in shaping the guest experience strategy and leads the F&B team to provide a seamless, welcoming, and memorable dining environment for all guests and members.

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Hilton Adelaide is centrally located, overlooking Victoria Square. The hotel has 377 rooms ranging from guest rooms to the executive floor and suites. Hilton Adelaide offers unrivalled conference and events facilities comprising of 19 meeting rooms. It is the only 5-star hotel in Adelaide able to host 500 delegates to meet, eat and sleep, all under one roof.

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What will I be doing?

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As the Food and Beverage Manager, you will manage all F&B outlets, including two specialist bars, a 170-seat restaurant, in-room dining, minibar services, and the conference/events department to ensure outstanding guest and member experiences. You will be responsible for managing, training, and developing your team, while ensuring all activities operate within budgeted guidelines. Specifically, you will be expected to:

\n\nManage daily operations across all Food and Beverage outlets\nMaintain exceptional customer service standards at all times\nEnsure full compliance with brand standards\nRecruit, lead, train, and develop the Food and Beverage team\nHandle guest queries promptly and efficiently\nManage Food, Liquor, and Payroll costs within budget alongside our Executive chef \nSet departmental targets, objectives, work schedules, budgets, and policies\nCollaborate with the Food and Beverage team to develop menus\nTake accountability for monthly stock takes and inventory control\nMotivate and incentivise team members to maximize sales and revenue\nConduct annual and mid-year performance appraisals for managers under your supervision\nMonitor guest satisfaction and drive continuous improvement initiatives\nOrganise regular communication meetings and ensure minutes are recorded\nPromote environmentally responsible practices\nSupport other departments as needed and maintain positive working relationships\nComply with hotel security protocols, fire regulations, and all health and safety legislation\n

 What are we looking for?

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As a Food and Beverage Manager within Hilton brands, you will consistently represent our commitment to exceptional guest experiences while working collaboratively with your team. To excel in this role, you should demonstrate the following attitudes, behaviours, skills, and values:

\n\nProven management experience in Food and Beverage.\nExperience in leading, motivating, and developing a high-performing team.\nAbility to delegate tasks effectively and manage team performance.\nAbility to meet financial targets and manage budgets effectively.\nStrong adherence to Food and Beverage brand standards.\nCapacity to work well under pressure and adapt to changing situations.\nExcellent grooming and professional presentation.\nCommitment to developing both team members and yourself.\nFlexibility to handle diverse work situations.\nAbility to work independently or as part of a team.\n\n

Preferred qualifications and attributes include:

\n\nDegree or diploma in a relevant field.\nA genuine passion for delivering exceptional guest service.\n\n

 

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Benefits

\n\nTeam Member Travel Program: discounted hotel nights from $70 per night around the world with GO HILTON\nHilton Annual Bonus Plan – Manger \nCarpark \nMonthly dry-cleaning allowance \nMobile phone\nExecutive superannuation fund\nOpportunities for career progression within our team\nExcellent work environment and culture\nAccess to Hilton University training, offering more than 2500 learning programs\nCareer development planning and opportunities\n25-40% off Food and Beverages (subject to individual outlets)\nAnnual Leave: 4 weeks in additional to public holiday allocation\nOngoing professional development training opportunities\nDiscounted Bupa health cover\nYear-round recognition\n\n

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What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And our amazing Team Members are at the heart of it all!

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This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available.

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