A Food and Beverage Intern is responsible for welcoming guests and working across several areas of Food and Beverage during your placement to deliver an excellent Guest and Member experience while managing guest queries.

What will I be doing?

As a Food and Beverage Intern, you are responsible for welcoming guests and working across several areas of Food and Beverage your placement to deliver an excellent Guest and Member experience. A Food and Beverage Intern will also be required to manage guest queries. Specifically, you will be responsible for performing the following tasks to the highest standards:

\nAble to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events \nWelcome guests in a polite and friendly manner \nTake and deliver customer orders, consistently demonstrating high levels of customer service \nPrepare set ups for tables and/or rooms \nFollow cash handling procedures \nManage guest queries in a timely and efficient manner \nUp-sell with latest departmental incentives \nEnsure compliance of brand standards \nStrive to achieve departmental targets \nEnsure cleanliness of work areas \nComply with hotel security, fire regulations and all health and safety legislation \nComply with local licensing laws \nBe environmentally aware \nAssist other departments wherever necessary and maintain good working relationshipsWhat are we looking for?

A Food and Beverage Intern serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\nPositive attitude \nGood communication skills \nCommitment to delivering high levels of customer service \nExcellent grooming standards \nFlexibility to respond to a range of different work situations \nAbility to work on your own or in teams\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\nPrevious Food and Beverage and/or industry experience \nExperience with cash handling \nKnowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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