Fluent Commerce Architect (OMS architecture, Retail Order Flows, Fluent Console, JSON-based Workflows)

Location: London – hybrid
Type: Permanent/Contract inside IR35
Start Date: ASAP

We are seeking an experienced and hands-on Fluent Commerce Architect to lead the design and delivery of a group-wide Order Management System (OMS) as part of a multi-year retail transformation programme. This is a strategic, high-impact role focused on driving architectural design, implementation, and integration of Fluent Commerce across a multi-brand retail environment.

 

Key Responsibilities:

Lead the technical design and architecture of a Fluent Commerce-based multi-brand OMS. Translate business requirements into Fluent data models, workflows, and integrations. Configure Fluent Console and build JSON-based workflows tailored to brand-specific order flows and SLAs. Design middleware and data adapters to integrate with legacy systems, WMS, CRM, PIM, and financial platforms. Define and document event-driven, API-first architecture models (e.g., sequence diagrams, PO lifecycles). Collaborate with internal and external teams, including Fluent Commerce, to align on product capabilities and best practices. Provide hands-on leadership through discovery, build, testing, and deployment phases.

 

What you will bring:

Minimum of 8+ years in architecture roles, including 5+ years in large retail transformation programmes. Proven delivery of Fluent Commerce implementations at scale. Strong background in OMS architecture and retail order lifecycle orchestration. Hands-on expertise with Fluent Console and JSON-based workflows. Deep understanding of retail fulfilment models: MTO, DSV, drop-ship, ship-from-store, returns, etc. Experience integrating with legacy systems via middleware or API gateways. Excellent communication and documentation skills; able to liaise across business and technical teams.

Hurry and apply for a more detailed conversation!

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