Become a part of our thriving team! We are a leader in the floral industry, renowned for our high-quality flowers and service. Join our expanding team as a Floral Supply/Hardgoods Representative.   Overview: In this role, you'll be selling our hardwood floral supplies, assisting walk-in customers, and answering phone calls.    Responsibilities : + The first point of contact for customer inquiries. + Actively driving positive customer experience on the supply sales floor. + Respond to customer requests and provide a comprehensive follow-up to account and order details.  + Alleviate customer traffic during peak times to ensure a smooth checkout transaction. + Ensure our hard goods meet the highest quality standards by working with warehouse staff to track stock and guarantee that orders are fulfilled smoothly. + Respond to product inquiries, offer recommendations, and conduct product searches. + Data input and verification of order information, discounts, and store credit information.  + Offer assistance and provide support to the supply warehouse operation and maintenance of the workspace, as well as adherence to workplace safety at all times.              + Collaborate with warehouse operations, purchasing, and dispatch for the execution of holidays and promotional events. + Staying informed about the latest trends and opportunities in the floral supply market. Qualifications:  + Two years of experience in sales and retail, especially with hard goods and supplies, ideally within the floral industry. + Knowledge of wedding and event decor, as well as a broader range of floral applications, is a plus. + Excel at building customer relationships, have excellent communication skills, and have experience with the Microsoft Office Suite (Excel, Word).                    We offer:  + A fun and energetic workplace  + Competitive pay  + Comprehensive health benefits, including a 401K with company match + A generous employee discount and much more! Powered by JazzHR