Job Summary: Luxe Golf Bays is redefining golf entertainment—and we're looking for a dynamic and driven Floor Manager to help lead the way. As a Floor Manager, you will be the point person for daily operations across the guest-facing areas of the venue, ensuring a smooth, fun, and high-quality experience for every visitor. This role blends leadership, hospitality, and operations management in a high-energy, team-oriented environment. Key Responsibilities: + Oversee daily operations on the floor, including bay service, food & beverage delivery, guest relations, and staff coordination. + Lead, coach, and support front-of-house team members (servers, bay hosts, runners, bartenders, etc.) during service shifts. + Ensure exceptional guest experiences by resolving issues promptly and professionally. + Monitor and maintain venue cleanliness, ambiance, and operational readiness throughout service. + Assist with training, and mentoring team members to ensure peak performance and adherence to Luxe Golf Bays' standards. + Communicate effectively with kitchen, bar, and management teams to ensure service flows seamlessly. + Help implement and uphold health, safety, and compliance standards. + Manage performance during shifts and escalate staffing issues to senior management when necessary. + Track and report guest feedback, team performance, and operational challenges. Qualifications: + 2+ years of experience in hospitality or entertainment venue management (food & beverage, restaurant, or event space preferred). + Strong leadership and interpersonal skills. + Ability to stay calm and efficient under pressure. + A customer-first mindset with a passion for creating memorable guest experiences. + Excellent communication and problem-solving skills. + Flexible availability, including nights, weekends, and holidays. + Experience with POS systems and basic reporting software. + High school diploma or equivalent; degree in hospitality or business is a plus. Why Join Luxe Golf Bays? + Fast-paced, fun, and upscale environment. + Competitive pay and performance incentives. + Opportunities for career growth and leadership development. + Staff perks, discounts, and access to top-tier training.