JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About the role:

Maintain long term relationship with clients with an customer-centric mindsetManage the telephone console, receive and divert incoming callsReceive, greet, guide visitors including co-ordination with employeesResponsible for maintenance and upkeep duties of the front office/ concierge area – clean and presentable at all timesAdministrate meeting and conference room bookingsConduct thorough floor walk daily to ensure pantries, utility rooms and entire office areas are always in tip top condition for employees’ useProactively engage with clients regularly and maintain long-term positive relationshipResponsible for inventory management for amenities stocks for pantries, stationary corner, fitness facilities and mother care roomsHandle administrative activities to maintain good records for office supplies and order expensesCo-ordinate and assist with internal office eventsTechnical support – Be aware of faulty electrical items and help users to raise IT ticket and issue a work order for the technical teamSignage management – Ensure all e-display are updated with latest notice and outdated information are removed timelyAssist with ad-hoc tasks for meeting/business functionsEnsure compliance of regulations / requirements of management

What this job involves:

Building great impressions and experience

You’ll be the face of JLL—that’s why creating a welcoming, yet professional image of the company is vital to your role. As our stakeholders’ first point of contact, you should make them identify immediately that we are the kind of company they would want to do business with. Therefore, you must demonstrate high levels of customer service and integrity, especially in handling enquiries, issues and complaints.

Keeping a well-oiled workplace

Together with the facilities management team, you’ll help ensure that clients, vendors, and employees enjoy a safe and positive experience. You’ll be trained to follow escalation and incident reporting procedures and comply with the firm’s safety guidelines and strategies.

Your responsibilities also include but are not limited to: booking meeting rooms; managing office supplies inventory; handling paperwork on maintenance-related activities; and updating the phone directory and company brochures.  You’ll also be expected to assist the facilities management team in overseeing contractors on-site and finding vendors and services.

Location:

On-site –Hong Kong, SAR, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.