Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (RSW), dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.
As a Bilingual Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.
Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 9,000 regulated health care and other professionals.
As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.
What will you do?
The Care Coordinator, Palliative Care is responsible for, or supports other Care Coordinators in managing, a caseload of palliative patients who are at different stages of illness trajectories and may require a palliative approach to care. The Care Coordinator, through home visits and/or phone conversations, measures the patient’s and caregiver’s care needs and develops, implements, and updates (as required) a care plan that is informed by the patient’s and caregiver’s wishes and preferences. He/she assists the patient and caregiver in navigating the health care system and also determines eligibility and refers to other community resources and programs, such as Hospice care and the Regional Palliative Consultation Team.
Primary Responsibilities:
Completes comprehensive patient assessments using a validated palliative assessment tool, including patient’s clinical, physical and psychosocial needs, and caregiver needsAssesses patient’s Palliative Performance Scale and eligibility for palliative and other servicesAssesses eligibility for hospice care and admission to palliative care unitsDevelops an individualized care and service plan reflective of the patient’s identified priorities and desired outcomes; identifies strategies and resources to be used in attaining clinical outcomesDiscusses plans for end-of-life care, goals of care and preferred place of deathCoordinates and facilitates referrals and transfers to hospice and palliative care unitsAssists patients and caregivers in finding in-home palliative medical follow up and coverageInitiates and authorizes the implementation of the care plan through contracted providers, supplies and equipment necessary to achieve the care goalsMaintains open communication with service providers, conducts case conferences and regular home visits to optimize care planning and appropriate servicesPartners with the Ontario Health atHome/Ottawa Hospital Medical Assistance in Dying (MAiD) Care Coordinator for those clients wanting and requiring assistance with MAiD.
Team/Department: Palliative
Hours of work: Wednesday, Thursday, and Friday, 830am to 430pm (42hrs bi-weekly)
FTE: 0.6
Starting Salary: $43.184/hr to $46.133
Affiliation: OPSEU
Office Location: 4200 Labelle Street, Ottawa
Reporting to: Manager Patient Services
What must you have?
Registered Nurse (BScN or diploma) with a current Certificate of Registration from the College of Nurses of OntarioRelated professional nursing experience which is normally attained over a period of two yearsPalliative care experience that includes advance care planning, goals of care and end of life care planningProfessional experience in health care should include linkage with other community health agencies, needs assessment, care coordination and/or discharge planningCanadian Nurses Association Certification in Hospice Palliative Care is an assetLEAP training is an assetExperience providing MAiD expertise are assetsWe have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.
What would give you the edge?
Knowledge:
Knowledge of medical diagnoses and prognoses, symptom management, end-of-life care and cognitive/psychiatric disordersKnowledge of Champlain region Hospice and palliative care organizations and partnersKnowledge of Hospice palliative care philosophy and approachWorking knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel, Power Point, etc.)
Skills and Abilities:
Effective planning, organizing, and evaluation skills to manage multiple patients, provide information reports, and take corrective action as requiredAbility to accurately complete required documentation, reports, forms, and recommendationsVerbal and written communication skills to establish and maintain a wide range of partners (doctors, nurses, social workers, etc.) within the healthcare and Hospice communityAbility to manages difficult conversations /situations such as advance care planning, goals of care, end-of-life and hospice care, and medical assistance in dying, in a healthy and effective mannerFluency in English and French is required.Vulnerable Sector Check completed within the last six months
Hours of Work
Wednesday, Thursday, and Friday – 8:30am to 4:30pm (42hrs bi-weekly)
Location: 4200 Labelle St, Ottawa ON
We offer flexible work options, this position will have a hybrid model of work with a combination of in-office and telework.
What do we offer?
We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:
Attractive comprehensive compensation packages and benefitsValuable development opportunitiesMembership in a world class defined benefit pension planWho are we?We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.
Why join us?If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.
Equity, Inclusion, Diversity and Anti-Racism CommitmentOntario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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