Working Hours: Full time position, core office hours
Work Location: EMA Cargo West, East Midlands Airport, Derby, DE74 2TR
Salary: Competitive

DHL Air (UK) Ltd is the largest all-cargo air carrier in the UK, operating a fleet of B757-200, B767-300 & B777-200 aircraft on worldwide operations. Part of the DHL Express team with our headquarters at East Midlands Airport, we wish to enhance the team to deliver our customer promise of; Excellence, Simply Delivered.

We are looking to appoint a self-motivated individual that is people and service focused to join our Flight Operations team. Someone who gets it right 1st time, shows passion in their work and has the “Can Do” spirit that made DHL world leading in Logistics.

To qualify for this opening you will ideally need a Flight Operations background, possess first class communication skills and the ability to take a pro-active and enthusiastic approach to contribute positively to a varied and pressured workload whilst adapting to changing priorities as they arise. Exemplary time keeping and attention to detail are essential.

The Role:

Responsible for obtaining all overflight and landing permits/rights for DHL Air’s worldwide operations and supplying the information to the Flight Operations Team to execute the flightMaintain and update the various FAOC’s held globallyProduce monthly reports for US Port Authority invoicingBe close to all aspects of traffic rights and regulationsLiaise with OCC regarding schedule changes and impact on permits/permissionsTake lead for mid term Network change requestsEnsure all permissions are held for flights into/out of the EU block

Requirements:

Preferred proven flight operations experience, with a clear understanding of permit requirements and the various processes to obtain themA thorough understanding of A/C documentationA proactive working mentality with the ability to work under pressure whilst maintaining accuracy to the highest of levelsA general understanding of the flight operations proceduresPrevious experience in airport slot requests, overflight application procedures would be preferableHold five GCSE’s at grade 9-4 (or equivalent) including Mathematics and EnglishA strong working knowledge of MS Office packages including but not limited to Word, Excel and OutlookThe right to work in the UKAble to work occasional weekends to meet business demands

The Person:

Customer service focused with strong interpersonal and communication skillsA “hands-on” people person with a flair and maturity for working in a dynamic and responsible positionStrong attention to detail and the ability to follow proceduresThe ability to work under pressure with flexibility for the Operational needsExcellent team working skills with the ability to deal with colleagues at all levels

Willing to embrace the DHL ethos and work accordingly to achieve the targets set

What you’ll get in return

A competitive salary and access to a variety of our excellent benefits including a company pension scheme and private healthcare.

What you'll need to do next?

If you are interested in the role of Flight Operations Regulatory Officer and you are looking for your next career move, simply apply online ensuring that a full up to date CV and cover letter is attached with your application detailing how you meet the requirements of the role.

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard. The Company is committed to providing equality of opportunity for all employees. Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.

Closing Date: 27th July 2025