At Ayvens, progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

Τhe Flex Operations Analyst supports the end-to-end execution of Ayvens’ flexible fleet services. This role is essential for monitoring daily operations, controlling costs, and providing the Flex Operations Manager with critical insights through data analysis and performance reporting. By identifying opportunities for efficiency, cost optimization, and service improvement, the Advisor ensures that daily operations run smoothly and align with Ayvens’ customer-centric, cost-effective service standards.

Key Responsibilities

Operational Oversight & Execution

Manage and monitor daily operational tasks including vehicle coordination, partner communication, and SLA follow-up.

Ensure consistent alignment with external service partners (e.g. Rent-a-Car suppliers) to maintain high-quality, cost-efficient service.

Track and address operational issues proactively to ensure seamless delivery of Flex Mobility solutions.

Maintain compliance with internal policies and operational standards.

Data Analysis & Reporting

Collect, consolidate, and analyze operational data (fleet utilization, idle time, service timelines, etc.) to support performance evaluation.

Create recurring and ad-hoc reports and dashboards for the Flex Operations Manager, contributing to strategic decision-making.

Monitor key performance indicators (KPIs) and provide actionable recommendations based on data-driven insights.

Support forecasting and resource planning initiatives through accurate operational data analysis.

Continuous Improvement & Optimization

Participate in cross-functional projects to streamline processes, reduce operating costs, and enhance service consistency.

Collaborate with the Manager to review current workflows and identify opportunities for automation, digitization, or lean optimization.

Escalate inefficiencies and suggest data-backed improvement plans.

Cross-Functional Collaboration

Liaise closely with the Commercial, Procurement, and Finance teams to align operational execution with strategic goals.

Coordinate with external vendors to track and manage service levels and cost compliance.

Act as a key link between internal departments to ensure accurate data sharing and consistent service experience.

Key Skills & Qualifications

Bachelor’s degree in Business, Logistics, Operations Management, or a related field.

2+ years of experience in operations, logistics, fleet, or mobility services preferred.

Familiarity with KPIs, fleet management systems, and operational reporting tools.

Strong analytical and problem-solving abilities

Proficiency in Excel, Power BI, or similar tools for reporting and data visualization

Operational cost management and performance tracking

Technologically literate and comfortable working with digital tools and dashboards

Fluent in English (spoken and written)

Attention to detail and process discipline

Ability to work independently while aligning with team goals

Effective communicator and collaborator

Time management and ability to handle multiple priorities

Customer-focused mindset with an orientation toward results and service quality

Why Ayvens?  

With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.

*ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025.