The Mopar Wholesale Fleet Specialist will be the subject matter expert and primary point of contact to connect fleet customers with wholesaling Mopar dealers and warehouse distributors. The key metrics will be part sales sold to fleets on or off Servicenet (Mopar’s Centralized Billing platform). Key customers are commercial, government and rental car customers who have their own service facilities or use a non-Stellantis repair network to complete their work. The Mopar fleet team serves as the primary interface between Stellantis, its Businesslink dealers and fleet customers who collectively spend well over $100M annually on Mopar and bPro parts in the dealer network. This position presents an exceptional opportunity to develop new programs and implement positive change in a challenging and dynamic aspect of our business. The Wholesale Fleet Specialist will be assigned a geographic area that will be a primary area for them to work with the dealer network as well as key stakeholders on both the Fleet service and sales side to improve the part sales to fleets. The Mopar Wholesale Fleet Specialist will be key to conquesting wholesale business and developing partnerships with key dealers that can support fleets. They will be tasked to visit existing fleet service centers to understand product needs and understand the pricing needed to conquest their parts business. A strong understanding of the aftermarket and its various tactics to sell parts will be critical for this position. Developing or working key Mopar wholesale programs will be a primary part of the role as well as. executing strategies developed at the HQ and Regional level designed to encourage dealers to engage further with fleet business, make investments in people, process and facilities. Additionally, this position will work to support the growth of Mopar’s Centralized Billing program (Servicenet) within the Warehouse Distributor network and down to the Independent Repair facility level.
Qualified candidates must excel at developing relationships and being self-motivated. They must have strong understanding of dealer fixed operations and the aftermarket parts business. They will be key to balance the requests of fleet customers, support and consult with the dealer network, and manage priorities of the headquarters team.
Job responsibilities include but are not limited to:
· Develop plans to grow part sales through wholesale channels. This will include both sales to fleets from the Stellantis dealer network as well as established Mopar Warehouse Distributors. Grow the usage of Servicenet (Centralized billing) in the parts wholesale segment (dealers and warehouse distributors).
· Conduct and lead regular meetings with dealers, dealer groups and warehouse distributors gathering insights and addressing concerns that lead to improved part sales with fleets and small businesses. Leverage current incentives to the customer and identify opportunities for new or unique incentives that can conquest the business.
· Execute parts sales initiatives that will drive increased parts revenue through wholesale and retail channels. Conquest new customers with Mopar and bpro offerings through individualized or established wholesale parts incentives.
· Support and partner with the both the Fleet Service organization as well as the Mopar & Bpro wholesale sales team to leverage knowledge and existing partnerships.
· Understand opportunities from internal and external stakeholders and develop a cohesive approach to setup wholesale networks that will provide a high level of service with consistent pricing across the region or country for the fleet(s). Understand electronic ordering platforms and develop support around them. Facilitate the flow of information, ensuring that requests from HQ are accurately communicated to the assigned dealer network and that needs from the dealer network and feedback are effectively relayed to HQ for process improvements.
· Analyze reporting to assess identify trends, and recommend improvements tailored to each fleet’s unique needs.
· Consult dealer and Warehouse Distributor network on conquesting opportunities in their market using industry data, vehicle location data and other key metrics.
The ideal candidate will excel in developing relationships, being a self-motivated worker and being part of a growing team. They must excel in taking complex situations and programs and adapting them for use across all levels of experience and knowledge. The role will require strong organizational and project management skills. This individual will be accountable for part sales to fleets and Servicenet sales.
The preferred candidate will be based in the Western United States; however, relocation will be considered for the right individual.
Basic Qualifications:
· Bachelor’s degree in business, Automotive, Marketing, or similar discipline
· 5+ years of experience with Dealer Fixed Operations, Part Sales, Marketing, Operations, working with fleet customers or with the independent aftermarket.
· Robust understanding of the aftermarket parts business
· Robust understanding of Dealership Operations
· Proven leadership capabilities
· Proven problem solving and analytical skills
· Capability to review, understand and analyze data from a business analytics standpoint
· Self-starter with ability to multi-task and take ownership of programs
· Excellent verbal and written communication skills
· Experienced presenter and public speaker
· Advanced user of Microsoft business tools including advanced Excel skills, and PowerPoint experience
Preferred Qualifications:
· Advanced degree (Master's) in Business or Marketing
· Experience in project/program management
· Automotive/Dealership retail or aftermarket experience
· Mopar, other OEM/Aftermarket Field Experience
EOE / Disability / VeteranAt Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future.