Fleet Supervisor

AAA Northern New England is seeking a career-minded individual for our Fleet Supervisor opportunity in New Hampshire. The chosen candidate will be responsible for supervising all aspects of the Club’s fleet territory as assigned. Responsible for promoting and supporting a safe work environment.

Position Requirements:

Coordinate and supervise repairs for fleet vehicles within territory. Assure safe and economical repairs, including but not limited to, working with external vendors, AAA Car Care Center, and the AAA Fleet mechanic.

Responsible for the daily supervision of drivers within territory including but not limited to: employee corrective action, coaching, ensure policies and procedure are followed, promote safety initiatives, track attendance/punctuality, training, and other related functions.

Monitor service levels, on-scene times, coverage, and overall service delivery by drivers within territory. Make recommendations for improvements and take corrective action when necessary.

Schedule drivers ensuring adequate staffing. Limit use of overtime, ensuring driver safety.

Field and resolve complaints related to drivers within territory

Maintain records for all fleet vehicles within territory, also responsible for inspecting and registering vehicles to ensure legally operable. Assure fleet vehicles are maintained in quality condition.

Assist in the hiring, orientation and driver training.

May function as a driver as needed basis scheduled by the Manager.

Qualifications

Requires experience in road service operations including driving and maintenance of tow vehicles and related equipment.

Must have a thorough understanding of vehicle maintenance technology including but not limited to injection systems, alarm systems, tire pressure and troubleshooting.

Must be familiar with vehicle specifications and costs.

Must have previous supervisory experience and demonstrated success, including goal setting, feedback, performance reviews and corrective action, to name a few.

Supervision

Supervises 35+ people directly. Assigns and checks work, budgets, sets standards, hires, trains, counsels, corrective action, performance appraisals and wage actions for fleet drivers.

Remarkable benefits:
•    Health coverage for medical, dental, vision
•    401(K) saving plan with company match AND Pension
•    Tuition assistance
•    PTO for community volunteer programs
•    Wellness program
•    Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer