The Fleet Charge Project Manager is responsible for technical project management, strategic collaboration with cross functional teams, and a customer focused growth mindset.
This position has no direct reports. This person will act as the corporate point of contact with the Fleet Charge product and technical teams (a third-party Customer Service team)
Additional responsibilities include:
Designing, Implementing, and driving technical program deliverables with Fleet charge Customer product and technical teams.Trouble shooting and problem-solving technical needs on the program including cross functional collaboration.Align projects to meet International Key Performance Metrics across the Fleet Charge portfolio Responsibilities
Works directly with customers, dealers, and cross functional teams in assessing and developing growth focused technological advances to the program. Aligns with cross functional teams to prepare detailed product specifications for the development and implementation of solutions. May provide support to prospective customers, internal users, customer sales staff, and customer personal by disseminating technical information on the program.
Project Management and leadership of technical projects including program projects and customer/dealer integrations.
Uses professional concepts and company objectives to resolve complex issues in innovative and effective ways.Solves complex issues and problems; takes a broad perspective to identify solutions and using applicable functional knowledge and existing methodologies.Exercises judgment in selecting best methods, techniques and evaluation criteria for obtaining results. Interprets internal or external business issues and recommends solutions/best practices.Ability to execute highly complex or specialized projects; adapts precedent and may make significant departures from traditional approaches to develop solutions.Organize team workflowsPrioritize tasks based on business valueAdvocate for the development team to keep priorities in line and goals focused
Cross functional project management with IT and pricing teams.
trains, guides and mentors other professionals or colleagues with less experience.Determines methods and procedures on new assignments and may coordinate activities of other personnel, lead functional teams or projects, and serve as a best practice/quality resource.Develop reporting solutions with program data
Customer focused growth mindset
Proactively manages and mitigate risk throughout customer journeyStrategically manages tasks from clients, partners, and internal company teams
Backup to Business Development Consultant as necessary
Customer supportFleet Charge group inbox coverage Minimum Requirements Bachelor’s degreeAt least 8 years of sales, product support or engineering experienceAt least 1 year of lead experience
OR
Master’s degreeAt least 6 years of sales, product support or engineering experienceAt least 1 year of lead experienceOR
At least 10 years of sales, product support or engineering experienceAt least 1 year of lead experience Additional Requirements Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status) Desired Skills Excellent Communication to all levels including internal team, cross functional team, dealers, customers, and suppliersStrong Analytical and critical thinkingIndependent task tracking, time managementExperience driving successful customer adoption and delivery of projects.Experience in financial services/ payments. FinTech, and agile product deliverySelf starterAbility to work independently, with guidance in only the most complex situations.Ability to effectively prioritize workloads to produce positive business impactsAbility to effectively communicate with C-level executives and the President/Owners of fleet customers and International dealershipsKnowledge of transportation industry and related credit policies and procedures (nice to have) Your Referral Choices Are ShareRefer a Friend by EmailMake Referral <p style="margin: 0px;"><span style="font-size: 12pt;">Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.</span></p> Share on your newsfeed Application FAQsSoftware Powered by iCIMS
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