Kforce has a client that is seeking a Fixed Ops Implementation Consultant in San Ramon, CA. Overview: We are looking for a skilled Implementation Consultant with deep experience in automotive fixed operations, specifically within parts and service departments. This role plays a critical part in helping dealerships successfully adopt and optimize new Dealer Management System (DMS) platforms. As a frontline partner, you will lead on-site and remote training sessions, support system configuration, and ensure operational workflows are accurately mapped to the technology solution. This position requires a strong understanding of dealership service and parts operations, from repair order management and technician dispatching to parts inventory control and pricing strategies. Key Responsibilities: * Lead dealership training and system implementation for service and parts departments * Deliver structured onboarding programs, ensuring staff are equipped to use new systems effectively * Guide service advisors, parts managers, and technicians through updated workflows and features * Collaborate with internal implementation and support teams to ensure project success * Track and manage all implementation tasks using internal checklists and project documentation Validate and configure key fixed ops functions including: * Repair order processes * Service write-ups and technician dispatch * Parts ordering, inventory management, and pricing * Warranty, labor times, and parts matrix setups * Identify process gaps and align DMS features with dealership best practices * Ensure accurate mapping of OEM compliance requirements across service and parts operations * Maintain detailed notes, capture feedback, and provide post-go-live support as needed * Act as the liaison between dealership stakeholders and internal teams throughout the project lifecycle