BID/JOB ANNOUNCEMENT

FIRE COMMUNICATIONS OPERATOR I

OFFICE OF EMERGENCY MANAGEMENT AND COMMUNICATIONS (OEMC)

Number of Positions:5

(Additional vacancies possible pending budget approval)

Starting Salary: $63,996.00

This position is open to the public and all current City employees covered under the City’s collective bargaining agreement withI.B.E.W., INTERNATIONAL BROTHERHOOD OF ELECTRICAL WORKERS, LOCAL 9 - AFL/CIO (BARGAINING UNIT 29)are considered BIDDERS and are eligible to bid.Only employees in City job titles in this bargaining unit are eligible to bid.

BID INSTRUCTIONS: Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en AND

1. Check the box on your profile titled “Currently employed by the City of Chicago”

2. Enter your employee ID (located on your pay stub labeled ‘payee/employee number’)

3. Select your correct bargaining unit

FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION

Applications for this position will be accepted until 11:59pm CDT on 10/3/2025

Under supervision, the class functions as call takers within the Office of Emergency Management and Communications (OEMC), working a fixed shift processing and relaying 9-1-1 calls for fire suppression or emergency medical services (EMS), and performs related duties as required.

ESSENTIAL DUTIES

·Receives emergency 9-1-1 calls from persons reporting fires or requesting emergency medical services

·Operates a two-screen computer console connected to a computer-aided dispatch (CAD) system and telephone equipment to receive and process 9-1-1 calls

·Obtains pertinent information from callers to determine location and extent of fire including conditions at the incident scene and if hazardous materials are present

·Obtains pertinent information from callers requesting emergency medical services and uses a triage computer screen to determine whether requests are of an emergency and life-threatening nature

·Makes determination based on information provided and informs callers whether an ambulance will be dispatched

·Assigns priority codes and provides pre-arrival instructions to callers awaiting emergency medical services

·Relays emergency requests information to Fire Communications Operator II for dispatching

·Records reported interruptions to water, telephone and utility services, and traffic flow problems and relays information to dispatch personnel

·Notifies appropriate officials of Fire Department emergency incidents, as required

·Answers non-emergency calls regarding requests for information such as locations of fire houses or reporting of potential fire hazards, as required

·Notifies public utilities of services required by the Fire Department at scenes of emergencies, as required

Additional duties may be required for this position.

Location:1411 W. Madison St.

Days: Sunday - Saturday

Hours: 7:00 a.m. - 3:00 p.m.; 3:00 p.m. - 11:00 p.m.; 11:00 p.m. - 7:00 a.m.