Who we are

We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.

We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way.

Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.

Why Worldwide

We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!

What the Financial Systems Analyst does at Worldwide

The Financial Systems Analyst is the first point of contact for stakeholders and is responsible for managing the support desks. Leveraging project financial and Certinia expertise, the Financial Systems Analyst will troubleshoot help requests, resolving as many as possible before escalating to technical support. The Analyst will ensure that all requests are resolved and documented in a timely manner. In addition, they will be responsible for system testing and post-production verification of platform changes.   

What will you do 

Leverage project and Certinia expertise to manage, diagnose, categorize, resolve and document requests from the Certinia Service Desk. 

Escalate requests that require technical assistance with detailed background documentation on the reason for the escalation. 

Validate platform changes before and after production deployment. 

Stay current on Certinia changes and how they impact stakeholders.

Manage users, including granting access and updating permissions in both Certinia and NetSuite.

What you will bring to the role 

Understanding of the financial aspects of projects from Study Award to Project Close Out 

Ability to diagnose financially related help requests and determine the escalation or resolution path 

Ability to progressively increase technical understanding of Certinia 

Ability to manage multiple deliverables and deadlines 

Ability to influence and challenge as required 

Excellent written and verbal communication skills to clearly and concisely present information, including English language proficiency 

 
Your experience 

Bachelor’s degree 

1 Year of CRO Experience 

3 Years of business operations, project management, or accounting experience 

Prior experience using Certinia PSA or a comparable system 

Strong analytical skills 

Strong project management skills. 

Effective communication and training skills. 

Ability to work independently and as part of a team. 

Proficient in MS Office 

We love knowing that someone is going to have a better life because of the work we do. 

To view our other roles, check out our careers page at Discover a world of difference at Worldwide! For more information on Worldwide, visit www.Worldwide.com or connect with us on LinkedIn.

Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law.