At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Finance Automation COE team within the Finance Technology Data & Transformation (FTD&T) group is responsible for strengthening business engagement framework, identifying and delivering results on critical projects and initiatives leveraging process automation and the use of advanced technologies.  

We are looking for a motivated colleague who is collaborative and passionate about transforming processes using automation tools & capabilities. The individual is expected to play a critical role of partnering with Controllership and broader Finance leadership teams to assess the opportunities, align with Process Owners and drive automation by using existing and new capabilities. The position is expected to lead automation projects, including process analysis, and partner with technical teams to deploy solutions for Amex Offers and Benefits and other fiancé initiatives.  A strong focus on process optimization and driving results is required.

The responsibilities of this role include:

Collaborate with business partners to identify viable automation opportunities & assess feasibility and detailed analysis in consideration of various automation solutions.  Maintain strong relationship with business partners to identify automation opportunities, enhance transparency and proactive communication on various automation initiatives. Support in creating project management cadence, create detailed project plan, collaborate with project team to manage the progress, and facilitate timely execution of automation initiatives. Able to support agile development life cycle, including writing user stories, support solving issues that arise during development, support SIT & UAT and facilitate deployment of the code. Partner with automation development resources and product owners to design a solution working in ‘Agile’ environment. Support in creating & maintaining end to end development roadmaps and Rally tracking for Amex Offers & Benefits projects. Support in creating & testing robust control management and documentation framework in compliance with FF requirements. Support and maintain optimal service management governance process for automated process.  Prepare/hand-off process owner support documentation. Enhance automation outreach and training, strengthen ambassador program, provide program updates, and strengthen automation communication to finance colleagues.  

 

 

Skills Required:

Innovative mindset and experience in evaluating business processes to identify opportunities for improvement and automation. Strong communication and written skills, with the ability to interact with and present to all levels of the organization. Proven ability to build and leverage relationships and influence key partners to drive collaboration. Monitor & support service management for critical fast forward implemented capabilities. Awareness of Automation tools and capabilities like Data Watch, ML, Business Process Management (BPM) and open-source features to make recommendations for the identified opportunities. Development & delivery of projects by using any of the tools will be a plus. Superior problem-solving and analytical skills, strong learning agility, curiosity and willingness to embrace new challenges. Exposure to agile methodologies, ability to coordinate multiple priorities at once and work in a dynamic, time-critical environment. Knowledge of Finance functions desired. Bachelor’s degree in Finance, Technologies or similar field preferred.

 

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.