We have an outstanding Contract position for a Financial Representative to join a leading Company located in the Charlotte, NC surrounding area.
**US Citizenship is required.**
Responsibilities: The Financial Representative reports to the Finance Travel and Expense ManagerThe Financial Travel and Expense Representative is responsible for providing excellent, efficient, and prompt employee support across the enterprise for services provided within Enterprise Shared ServicesThe department supports routine to complex expense reporting, questions, and requests which support the Enterprise Shared ServicesWorking as a team, Finance Travel and Expense Representatives are responsible for auditing and processing activities including, but not limited to: The review of supporting documents such as receipts, account allowability coding, and ensuring the segregation of unallowable costs in alignment with government accounting principles and guidances and company policy Communicating problems and questions as appropriate with travelers, travel agencies, rental car agencies, and other internal and external staff Researching discrepancies in airfares, airfare exchanges, car rental rates, and other travel costsThis includes responding to internal employee expense reporting issues, resolving problems in a timely manner, and performing administrative processes through Concur expense reporting software Requires high-level attention to detail performing moderately complex transactions, retrieving answers in knowledge base websites, analyzing employee notes and emails to process expenses, and recording documents electronically for payment processingWorks as a team memberProvides a high level of quality and comprehensive services by reviewing employee-provided expense report details in alignment with government compliance Creates relationships, partners, and collaborates with peers, supervisors, and higher-level Travel and Expense personnel to answer and complete more complex expense processes    
Basic Hiring Criteria:High School diploma or equivalentBasic experience with Windows Hands-on experience with MS Office 2011 Applications, Internet Explorer, and Outlook Ability to learn and work within Active Directory user, group, and computer accounts Ability to learn basic troubleshooting and support of PC hardware and peripherals, such as cameras Excellent written and verbal communication skills are a necessityCustomer service experience (can be call center, service-oriented, retail customer service, medical office, financial services, bank tellers, IT Service Desk, IT Help Desk, etc)Expense Management System or Concur experience Customer Service experience, Microsoft Office suite, Active Directory, and remote troubleshootingProfessional skills and ability to work independently Anticipate problems and respond accordingly Articulate complex subject matter effectively based on employee needs Familiarity with Travel and Expense reporting
Desired Qualifications:    Ability to learn new systems and processes quickly Strong analytical skills Must be attentive to department's needs, have follow-through, be a self-starter, detail-oriented, and work efficiently while working remotelyPrevious experience working in the defense and aerospace industry with knowledge of government per diems and complianceExperience in accurate processing of travel expense reports in accordance with Federal Acquisition Regulations and relevant policies Expense Management System or Concur Expense Reporting Software Experience with domestic travel expense reportsAbility to articulate rejection reasons to employees Previous experience working in Detect by Oversight is desired