ResMed has always applied the best of technology to improve people's lives. Now our SaaS technology is fueling a new era in the healthcare industry, with dynamic systems that change the way people receive care in settings outside of the hospital–and tools that work every day to help people stay well, longer. We have one of the largest actionable datasets in the industry, creating a complete view of people as they move between care settings. This is how we empower providers–with vital insight to deliver the care people need, right when they need it.
We're also ensuring that our health solutions connect to other companies' networks. Because when objectives align, everyone wins. And as we work today to drive better care and lower costs, we're developing more personalized solutions for tomorrow, utilizing machine learning, intelligent care paths, and predictive protocols. If you are an innovator who wants to make an impact we want to talk to you! We have exciting opportunities supporting Brightree by ResMed and MatrixCare by ResMed!
Job Summary
The Financial Implementation Consultant plays a key role in the success of a customer’s implementation of the MatrixCare LPC Financial/Operational product. This person will deliver instructor-led training to clients implementing this fully integrated clinical and financial software product.
Job Description
Let's talk about responsibilities:
Follow and support corporate security policies, standards, and procedures as they apply to this role. Maintain customer and corporate privacy standards as outlined by HIPAA
Deliver instructor-led training on MatrixCare in a variety of classroom settings, and according to the standard training curricula
Assist in designing and developing training curricula and self-directed training products for MatrixCare products
Contact clients to determine their needs, gather pre-training information, and prepare for upcoming training sessions
Create and lead facing webinars
Communicate with MatrixCare internal resources to gain quick resolution to problems that occur during training and need immediate attention
Participate in Client Services team meetings, product demonstrations and design reviews with development teams
Perform other duties as deemed appropriate by the management team
Let's talk about qualifications and experience:
Experience teaching adults
Financial/Accounting experience
Long term care experience preferred
Excellent communication skills
Excellent documentation skills
Ability to learn quickly
Technical skills/software
Presentation skills
A minimum of 2 years of experience in software instruction
2-3 years of experience in client services
Preferred
Bachelors Degree in Accounting or Finance is preferred; a combination of education and experience will be considered
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.