If you’re looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of

Financial Crime Investigations Senior Manager

Role purpose:

Investigation roles are responsible for providing a single functional resolution for all investigations for HSBC. They manage intake and triage for all case leads and enquiries through a globally consistent access point, conduct and co-ordinate investigative activity at market/global level, produce case output to drive action by internal risk and control owners and author and file reports with appropriate authorities.

Main activities:

•Manage and supervise the Global Service Center (GSC) Financial Crime Investigations (FCI) team to conduct and document investigations to a globally consistent quality control framework
•Conduct frequent, regular engagement with US FCI management to manage team workload, prioritization of investigative work, and drive continuous improvement in delivery
•Work with US Financial Crime specialists across markets to indentify and investigate financial crime threats
•Ensure investigation findings are effectively communicated and tracked to other parts of the organization to enable them to follow up on mitigating actions
•Proactively identify key emerging financial crime threats and serve as an escalation point to the FCI market head
•Maximize efficiency and productivity of the teams by embedding global investigation standards
•Co-ordinate and manage complex projects
•Support and embed change initiatives, identifying and developing new or improved delivery mechanisms
•Independently perform assignments to achieve stated objectives. Determine and develop approach to solutions
•Helps foster external relationships with key public sector partners and industry peers and specialists to share information on financial crime threats at a regional level, where permissible by data sharing guidelines
•Understand functional risks in own functional area and monitor team adherence to policies
•Cultivate an environment that champions diversity and inclusion and reflects the HSBC brand, thereby delivering high employee engagement and motivation
•Maintain oversight of monthly productivity metrics, including, but not limited to case volumes, forecasts, and case closures