The Technician is responsible for processing customer exemption paperwork which includes verification of tax forms, reviewing forms for dates and signatures, and imaging of forms. This position also answers calls from store teams and customers regarding customer exemption info. This includes inquiries of which forms need filled out, where to send in the forms, and issues with forms that have been received. The position also helps Finance - Tax distributes and scan mail for the department.
ESSENTIAL JOB FUNCTIONS
Process customer sales tax exemption forms received physically and electronically.
Answer a high volume of internal and external customer phone calls.
Correspond with stores via email/phone on tax form issues.
Help distribute mail to department.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:Excellent phone/customer service skills
Great attention to detail and organization skills
Proficient in Microsoft Word, Excel
Desired:Previous office experience
Excellent oral and written communication skills
2 year associate degree
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call 417-862-2674, ext. 68901, and provide your requested accommodation, and position details.