Company Description

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities.About WNS Romania:WNS Romania is a leading provider of end-to-end BPM solutions in Europe. We are strategic partner to our clients for delivering a full range of basic to complex business processes. We understand European business while maintaining a global context. We have stood by this statement since our inception in 2008.Our core capabilities are around German, Italian, Spanish, French, English languages across F&A, Procurement and Customer Service Interaction Services. We have over 11 clients and more than 450 employees across multiple industries like: Insurance, Travel & Leisure, Manufacturing, Market Intelligence, Music & Entertainment and Specialty Minerals. We are most admired for our people, partnership approach, performance and domain expertise. You will enjoy:• Bonuses for your results• A great office, a friendly atmosphere and a multinational environment• Wide range of development and training options (including soft skills and language courses)

Job Description

Accounts Receivable:

Invoice Creation: Generate and validate customer invoices in accordance with contractual terms and company policies.Collections: Monitor outstanding receivables and follow up with customers to ensure timely payments.Cash Applications: Accurately apply incoming payments to customer accounts and resolve discrepancies.Order Processing: Handle customer orders from entry to fulfillment, ensuring accuracy and timely delivery.Limited Credit Management: Support credit checks and assist in managing customer credit limits.Billing Adjustments: Process billing corrections and adjustments as needed.Customer Inquiry Management: Respond to customer queries related to invoices, payments, and order status.

        Accounts Payable:

  Invoice Processing Disbursements GR/IR Clearing Transactional Support for PO Process in AribaSupplier Inquiry

Qualifications

deal candidate for the OTC & PTP position:

Advanced language skills in French  & English ;Experience in a customer service or contact center environment, ideally within a finance/BPO settingExcellent verbal and written communication skills in both languagesBasic understanding of Accounts Payable and/or Accounts Receivable processesCustomer-focused with the ability to manage difficult or sensitive situations professionallyExperience using ERP systems (e.g. SAP, Oracle, or similar) is a plusExperience working with ticketing systems or case management platformsStrong organizational skills, with the ability to multitask in a fast-paced environmentA team player with a proactive, solution-oriented approach