Bangalore, IND
1 day ago
Finance Operations Analyst, India Business Team, FOAA
Description Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online. Amazon's Finance Operations, Accounting & Analysis (FOAA) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority. FOAA is seeking a Finance Analyst to support IBT (India Business team) in daily operational reconciliations for Nodal and Escrow settlements for India Marketplace and e-commerce business. Key job responsibilities - Work independently to perform daily, weekly and monthly operations and reconciliations for Nodal and Escrow accounts which are regulated by Reserve Bank of India for Amazon Pay India Private Limited. - Own the Nodal and Escrow accounts in India Marketplace and ensure Business Metrics are met 100% within defined Service Level Agreement. - Creating a "No Surprise Environment" and Great customer experience for India Payments stakeholders: a.Ensure high standards of delivery of reports with timeliness and accuracy. b.Ensure all issues are flagged off at the earliest, tracked and resolved on a timely basis. c.Ensure all the reports have maker checker review process and documented evidence. - Dive Deep into all Nodal and Escrow processes for streamlining, mitigating risks, ensuring regulatory controls and eliminating defects. - Quality of reconciliations and reporting activities: Quality score for all the reporting activities, reconciliations and accounting activities should be at TTM >=99.4% during 2025 (Four Sigma). - Audit support : All the audit requirements should be delivered timely and accurately. - Process SOP's to be updated, modified, signed off by IBT and business and compliance leadership (L6+). - Process Escalation metrics to be updated within SOP for all the activities. - Give back to Amazon community through facilitating trainings or participating in events - Provide project management update within and across business units to transition new processes and/or permanent solutions to support the business needs. - Coordinate with external stakeholders like Banks, Payment processors and internal stakeholders like Business and Technology partners to establish and maintain strong communication channels. - Identify, implement, and adhere to best practices across all regulatory processes and project launches. - Provide inputs for weekly, monthly and quarterly business reviews in a timely manner. - Ensure appropriate financial policies, procedures, and internal controls are in place, documented, and operating as intended. - Prepares and reviews complex account reconciliations, financial analysis, and deliverables. - Drive process improvements required to enhance controls and quality of reconciliations and related processes. Key job responsibilities - Own the Nodal and Escrow accounts in India Marketplace and ensure Business Metrics are met 100% within defined Service Level Agreement. - Prepares and reviews complex account reconciliations, financial analysis, and deliverables. - Drive process improvements required to enhance controls and quality of reconciliations and related processes. - Coordinate with external stakeholders like Banks, Payment processors and internal stakeholders like Business and Technology partners to establish and maintain strong communication channels. - Dive Deep into all Nodal and Escrow processes for streamlining, mitigating risks, ensuring regulatory controls and eliminating defects. - Creating a "No Surprise Environment" and Great customer experience for India Payments stakeholders: a.Ensure high standards of delivery of reports with timeliness and accuracy. b.Ensure all issues are flagged off at the earliest, tracked and resolved on a timely basis. c.Ensure all the reports have maker checker review process and documented evidence. Basic Qualifications - 2+ years of finance experience - 2+ years of building financial and operational reports/data sets that inform business decision-making experience - 2+ years of business-to-business collections experience - Knowledge of finance, accounting or related field focused on analytics - Experience using data to influence business decisions - Experience in managing finance operations for accounts payable, accounts receivable or payroll - Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills Preferred Qualifications - 2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience - Experience in Excel (macros, index, conditional list, arrays, pivots, lookups) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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