About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About the Role

As a Finance Operations Administrator, you will maintain finance admin operation and level up to cover the CEMEA O2C project. This is a permanent full-time role, to be based in Hong Kong, along with a hybrid home/office arrangement to support a healthy work-life balance.

Responsibilities

Monitoring of assigned accounts to identify outstanding debts and contacting of customers via phone and email to collect on outstanding debt in professional mannerNegotiate payment deadlines and payment plans with customers.Provide general administrative and clerical support to the team - cheque payment, credit card transaction and administration tasksHandle enquiries related to collection mattersForward payment invitation emails to customersInvestigate and resolve discrepancies on accountsResolve related disputes with internal and external parties in compliance with customer’s / company’s policies & proceduresParticipate in ad-hoc projects as assignedParticipate in financial audits and company audits.Allocation of Cheque payments, Credits and On Account payments on debtor accounts.Reconciliation of cheque paymentsMaintain records of all customer interactions (phone & email) on business CRM & Collections systemReconcile customer accounts Prepare monthly reports, analyse and provide commentary

Requirements

Bachelor diploma/degree holder or above1 years of accounting/administration experience is a plusCandidate with solid financial experience is preferredProficient in MS OfficeGood communication and interpersonal skillsDetail-minded, strong sense of responsibility and positive working attitude is a mustImmediate availability is preferred.Based in Hong Kong and speak and understand Mandarin, Cantonese, and English and ideally also speak Malay or Japanese.

Apply today, or to learn more about opportunities with LexisNexis or RELX Global, join us here:

We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets and monitoring relevant news. We partner with leading global associations and customers to help advance the Rule of Law across the world.

Every day at LexisNexis, you will work with highly creative minds to explore impossibilities, inspire innovation, and lead the way 21st century legal content is produced, disseminated, and utilised. You have the power to empower those in need and truly make a difference to the lives of people all around the world.

We are looking to fill this role as soon as possible – apply now to be considered.

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