Field Technician 1
Johnson Service Group
** Johnson Service Group (JSG) is a nationally recognized professional staffing and recruiting firm that is looking for an experienced Field Technician to fill a 3-year assignment in the Birmingham, Alabama area.
Date: 6/23/2025
Job Title: Field Technician
Work Location: Birmingham, Alabama 35243
Estimated Start Date: 7/14/2025
Estimated Duration of Job Assignment: 7/14/2028
JOB SUMMARY
The bulk of responsibilities relate to support issues arising from a team of Drafters, Designers and Engineers. Issues range from basic desktop problems to software troubleshooting, with an emphasis on Autodesk software, namely AutoCAD, AutoCAD Electrical and Inventor. Will include troubleshooting AV equipment in the conference rooms (projectors, sound systems, televisions, etc.). The individual in this role must be able to resolve technical issues to ensure their customers complete projects in a timely fashion. This role assists our Transmission Design teams to efficiently navigate and work with applications used to design Transmission specific projects. Individual must be versatile, flexible, level-headed, calm, and able to help customers on a variety of technical issues on an as-needed basis.
JOB DUTIES & RESPONSIBILITIES
Along with routine work activities (including end-user support) this role is designed to provide support related to the following technical support functions: Support of internal customer interactions and business processes Design Tool Support - Autodesk Tools (i.e., AutoCAD, AutoCAD Electrical, Raster Design, Civil 3D, Plant 3D, Inventor, etc.), Bluebeam, Spatial Business Systems, engineering analysis / design software, internally developed software, etc. Design Hardware support – workstations, mobile devices, plotters, printers, physical/virtual desktops for contract firms, etc. JOB QUALIFICATIONS Work in the Birmingham office, 5 days per week, 8 hrs. per day. The Company’s contact will set work hours, with start times subject to change periodically during the job assignment. Starting times are generally between 7 am and 9 am, specifically set per the preference of the Company’s contact. Education Requirements High School diploma is required. 50% complete or fully complete with a 2-year or 4-year degree in Engineering, Drafting, or Design related areas. Computer science training or experience is a plus. Experience Requirements Autodesk (namely AutoCAD, AutoCAD Electrical, Inventor) experience, navigation, and troubleshooting strongly preferred. Experience with troubleshooting and resolving computer hardware and software issues. Experience maintaining PC and large scale plotter hardware & software preferred. Experience providing customer support preferred. Must have experience with multi-tasking and prioritizing responsibilities. Experience with setup and configuration of software applications (optional but preferred).
Knowledge, Skills & Abilities Strong oral and written communication skills. Must be able to multi-task and prioritize issues. Must be able to communicate with all types of customers (engineers, designers, drafters, technical analysts, managers) on emergent issues. Ability to build relationships at all levels and work in a team atmosphere. Ability to effectively manage multiple projects & tasks. Ability to manage shifting priorities. Knowledgeable in all Microsoft Office products. Experience providing excellent customer service for highly technical, time-critical issues Behavioral Attributes Candidate must demonstrate behaviors consistent with the Company’s culture. Unquestionable Trust, Superior Performance and Total Commitment. Self-starter and results oriented. Exhibits initiative and takes personal responsibility and ownership of assignments. Comfortable in a team-oriented environment. Seeks continual improvement. This position does not require driving (excluding commute)
This position does not require personal protective equipment
This position may require some bending, lifting, climbing, prolonged sitting, prolonged walking, walking on gravel or crawling when necessary.
JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #D650
Date: 6/23/2025
Job Title: Field Technician
Work Location: Birmingham, Alabama 35243
Estimated Start Date: 7/14/2025
Estimated Duration of Job Assignment: 7/14/2028
JOB SUMMARY
The bulk of responsibilities relate to support issues arising from a team of Drafters, Designers and Engineers. Issues range from basic desktop problems to software troubleshooting, with an emphasis on Autodesk software, namely AutoCAD, AutoCAD Electrical and Inventor. Will include troubleshooting AV equipment in the conference rooms (projectors, sound systems, televisions, etc.). The individual in this role must be able to resolve technical issues to ensure their customers complete projects in a timely fashion. This role assists our Transmission Design teams to efficiently navigate and work with applications used to design Transmission specific projects. Individual must be versatile, flexible, level-headed, calm, and able to help customers on a variety of technical issues on an as-needed basis.
JOB DUTIES & RESPONSIBILITIES
Along with routine work activities (including end-user support) this role is designed to provide support related to the following technical support functions: Support of internal customer interactions and business processes Design Tool Support - Autodesk Tools (i.e., AutoCAD, AutoCAD Electrical, Raster Design, Civil 3D, Plant 3D, Inventor, etc.), Bluebeam, Spatial Business Systems, engineering analysis / design software, internally developed software, etc. Design Hardware support – workstations, mobile devices, plotters, printers, physical/virtual desktops for contract firms, etc. JOB QUALIFICATIONS Work in the Birmingham office, 5 days per week, 8 hrs. per day. The Company’s contact will set work hours, with start times subject to change periodically during the job assignment. Starting times are generally between 7 am and 9 am, specifically set per the preference of the Company’s contact. Education Requirements High School diploma is required. 50% complete or fully complete with a 2-year or 4-year degree in Engineering, Drafting, or Design related areas. Computer science training or experience is a plus. Experience Requirements Autodesk (namely AutoCAD, AutoCAD Electrical, Inventor) experience, navigation, and troubleshooting strongly preferred. Experience with troubleshooting and resolving computer hardware and software issues. Experience maintaining PC and large scale plotter hardware & software preferred. Experience providing customer support preferred. Must have experience with multi-tasking and prioritizing responsibilities. Experience with setup and configuration of software applications (optional but preferred).
Knowledge, Skills & Abilities Strong oral and written communication skills. Must be able to multi-task and prioritize issues. Must be able to communicate with all types of customers (engineers, designers, drafters, technical analysts, managers) on emergent issues. Ability to build relationships at all levels and work in a team atmosphere. Ability to effectively manage multiple projects & tasks. Ability to manage shifting priorities. Knowledgeable in all Microsoft Office products. Experience providing excellent customer service for highly technical, time-critical issues Behavioral Attributes Candidate must demonstrate behaviors consistent with the Company’s culture. Unquestionable Trust, Superior Performance and Total Commitment. Self-starter and results oriented. Exhibits initiative and takes personal responsibility and ownership of assignments. Comfortable in a team-oriented environment. Seeks continual improvement. This position does not require driving (excluding commute)
This position does not require personal protective equipment
This position may require some bending, lifting, climbing, prolonged sitting, prolonged walking, walking on gravel or crawling when necessary.
JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #D650
Por favor confirme su dirección de correo electrónico: Send Email