GBR
39 days ago
Field Support Technician
**FIELD SUPPORT TECHNICIAN** PURPOSE OF DEPARTMENT: Field Service is responsible for commissioning Gems Setra CEMS (continuous environmental monitoring equipment) on customer sites, predominately in a Medical setting (hospitals, laboratories, pharmacy) to ensure quality (certification) and delivery (revenue) targets are met. PRINCIPAL SCOPE AND OBJECTIVES: To Install Service and Commission Temperature Monitoring Equipment, certify to UKAS standard onsite throughout the UK and on occasions Internationally. There will also be a requirement to carry out Sales and Marketing to help grow the business by managing current customers and developing new opportunities. ESSENTIAL FUNCTIONS: + Carry out Onsite UKAS Certifications of temperature monitoring systems. + Carry out Installation of temperature monitoring systems. + Perform Onsite Service calls to diagnose and repair Customer equipment. + Provide technical advice via Email and Phone to our existing customer base.. + To manage and develop current business opportunities for product and service. + Be responsible for your own tools and to keep a tidy work environment. + Use equipment and machinery in accordance with Health and Safety requirements. + Hold a current UK Driving License. Perform other tasks and activities that may be required from time to time to fulfil departmental objectives as requested by the Field Support Manager and/or Director of Product Marketing. Note: As installations are carried out throughout the UK and on occasion internationally, it is understood that this will involve nights away from home until the work is completed. EDUCATION & EXPERIENCE REQUIRED + Qualified in an Electronic/Electrical discipline preferably HNC or higher. + At least 2 years of experience in Field Service, preferably in the Medical Industry. + PC Literate, experience in Excel would be useful. + Works on own initiative and able to communicate clearly and concisely. SOFT SKILLS + Good level of written and spoken English, with clear and concise communication abilities. + Quick learner with the ability to grasp and explore opportunities. + Ability to work independently with effective time management and personal organization. + Strong analytical thinking, problem solving and decision-making skills. **Ralliant Corporation Overview** Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we’re building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world. We Are an Equal Opportunity Employer Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. **About Gems Setra** Gems Setra is a leading global supplier of sensing and monitoring technologies, operating within the Precision Technologies platform of Fortive Corporation. Through our comprehensive portfolio of premium sensing products, we deliver solutions to customer problems and challenges. As two Fortive businesses merged in 2022, Gems Setra's vision is to connect our customers to their environment to create a safer, healthier, more sustainable world. Gems Sensors product offerings include a range of products that encompass liquid level, flow, and pressure sensors, miniature solenoid valves, proximity switches, and integrated fluid management solutions. The Setra Systems product line offers an extensive selection of high-quality sensing instruments for humidity, current, vacuum, energy, and pressure measurements. At the heart of our combined company's mission lies a shared dedication between Gems Sensors and Setra Systems to deliver high-quality sensing solutions, backed by reliable customer support on a global scale. As a part of Fortive, we embrace a culture of innovation, driving progress and empowering advancements in the industries and customers we serve. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
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