Responsible for providing the first line of on-site field system support that includes hardware, software, and networking to customers and field personnel on-site at customers or remotely. Provides a high level of customer satisfaction through the effective delivery of technical onsite support and installations. This will include break-fix tasks, hardware product and software installations, site planning, problem escalation and managing installations.

Support Data center activities in Oracle Cloud environment which includes rack and stack, cabling work, server hardware and other appliances deployment/decommission, inventory management controls (Scanning, reconciliation), troubleshoot offline/downed server issues, manage inbound/outbound shipping tickets, etc