**Date Posted:** 2025-04-30 **Country:** United States of America **Location:** HUT31: Salt Lake City, UT 600 Komas Drive , Salt Lake City, UT, 84108-1229 USA **Position Role Type:** Remote **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. **Security Clearance:** None/Not Required This position for an experienced Field Service Program Logistics professional. Improves direct communications with customers and field team members. Analyzes and interprets test information to resolve moderate design/system related problems. Develops specialized product knowledge and may perform diagnostic procedures. May contact and meet customers on a daily basis. **What You Will Do:** + Responsible for managing the end-to-end process of shipping, handling, and returning materials and products between the company and customer sites  + Coordinating logistics, ensuring timely delivery and collection, maintaining accurate records of shipments and returns, and managing inventory control + Collaborating with suppliers, carriers, and customers to resolve any issues related to shipping or product returns, ensuring compliance with company policies and customer satisfaction + Performs on-site services for new and existing clients, which may include equipment servicing and equipment upgrades. + Perform complex preventative maintenance, testing, repair, and calibration at customer sites + Serve as a Collins on-site representative while at customer locations, ability to travel to customer sites. + Perform technical analysis of product implementations, modifications, and enhancements to ensure alignment with customer specifications + Keep customers updated on the status of services provided or any unresolved issues, and suggest system enhancements, upgrades, or repairs. + Troubleshoot technical issues and recommend solutions to company or customer representatives + Assess product needs in accordance with customer specification + Maintain accurate tracking documentation in regard to test equipment calibration + Lead the submission of Ariba requests for the procurement of necessary goods or services + Responsible for managing and coordinating changes to schedules including assessing, updating and communication adjustments to timelines, ensuring availability of necessary equipment, and minimizing disruptions to filed operations + Oversee the export classification process for STS international shipments + Manage the efficient unloading and loading of FSE containers, equipment and tools, ensuring proper handling, organization, and safety protocols are adhered to + Arrange the preparation of shipping documents, including special handling and customer approvals + Address and resolve any critical logistical or coordination challenges that emerge ensuring to minimize disruption and maintain operational efficiency **Qualifications You Must Have:** + Typically requires an AA/AS degree (or other 2-year post high school training) with a minimum of 8 years relevant experience + U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract + Relevant experience with commercial simulation in the aerospace industry is a must. + Understanding the role as being mainly installations and integrations. Running in cables, connection and power up, with projector/visual system test acceptance. + The ideal candidate will be comfortable with 80% travel, experienced with mechanical assembly as well as network communications and control software. + Network skills, ethernet networks and TCPIP configuration setup **Qualifications We Prefer:** + Windows PC Skills + Read and execute to engineering drawings and wiring diagrams + Status reporting and customer etiquette **What We Offer:** + Medical, dental, and vision insurance + Three weeks of vacation for newly hired employees + Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option + Tuition reimbursement program + Student Loan Repayment Program + Life insurance and disability coverage + Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Ovia Health, fertility, and family planning + Adoption Assistance          + Autism Benefit + Employee Assistance Plan, including up to 10 free counseling sessions + Healthy You Incentives, wellness rewards program + Doctor on Demand, virtual doctor visits + Bright Horizons, child and elder care services + Teladoc Medical Experts, second opinion program + And more!  **Learn More & Apply Now!** **Mission Systems:** Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions — whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you’ll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today. **Role Type Definitions:** *Please ensure the role type (defined below) is appropriate for your needs before applying to this role. **Onsite:** Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that’s redefining aerospace, every day. \# Hotjobs The salary range for this role is 56,000 USD - 112,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. _RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act._ **Privacy Policy and Terms:** Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.