Job Summary:

The Field Service Manager's primary responsibility is to support the O&M activities to maintain the performance of the equipment, track conformance to contractual obligations, provide excellent customer service to our customers, keep high standards of safety & quality, developing and retaining team members, ensure a smooth workflow and optimally performing equipment.

Job Responsibilities:

Manage team of field technicians, repair crews, and/or vendors to complete all system warranty repairs and service requests within service levels and cost. Provide Root Cause reports and solutions. Provide troubleshooting for mechanical and electrical issues. Teach, develop and train team. Provide leadership and guidance to field crews. Coordinate maintenance requirements to achieve service level targets for system repairs. Physical project completion including pulling necessary permits. Coordinate field activities to service the systems, either by internal resources or partner technicians Process all customer warranty and insurance claims. Providing product and service training to customers and partners. Management of service orders. Communicating opportunities and recommendations for modification or improvements to processes to assure optimum efficiency of the company assets. Perform any other duties as assigned.

Qualifications:

Bachelor’s Degree in related discipline, or equivalent combination of education and experience; a High School Diploma (or GED) is a minimum requirement. Must be willing to travel extensively to remote site locations. Detail-oriented with the ability to multi-task. Ability to work under pressure with strict time deadlines. Strong problem-solving skills. O&M experience strongly preferred. Must have a valid driver’s license and an acceptable motor vehicle driving record.

Company Overview:

The management team at PRE has a great deal of experience in the solar industry with 1 GW of projects managed, sold and completed in the last 5 years. This includes the completion of over 236 MW in 2018, earning us the #1 spot in Texas in the 2019 Top Solar Contractors list, and #7 in the 2019 Top Solar EPC list from Solar Power World, in addition to other placements. Read more at Solar Power World.  As a part of Primoris Service Corporation, PRE has the financial backing and experience to support any solar project across the United States. We are committed to providing the highest value solar services in the market and pride ourselves on delivering quality projects on time and on budget.

Agency Statement:

We are not accepting resumes from Third Party Recruiting Firms for this position. If you are an Agency or Search firm representative, contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of resumes and online response forms through this source. In addition, Primoris or its subsidiaries will not be responsible for any fees on unsolicited resumes that are submitted to any member of the Staffing or Operations team. Primoris has established an approved vendor program for this service and will only consider accepting submissions from those approved firms.