A Field Service Technician job is available in Sacramento CA., at Milgard Windows and Doors. You are responsible for servicing existing Milgard customers by diagnosing, repairing, and maintaining windows and doors. This role requires strong technical skills, excellent customer service, and the ability to work independently in the field.
Milgard Windows and Doors is a renowned manufacturer of high-quality windows and doors, committed to excellence in craftsmanship and customer satisfaction. Our Field Service Technicians are integral to maintaining our reputation by providing expert service to our valued customers.
The hourly compensation starts at $25.25. You will work Monday through Friday, starting at 6:00 a.m.
Responsibilities Conduct on-site inspections and assessments of Milgard windows and doors to identify issues or required maintenance.Diagnose and repair window and door-related problems, ensuring high-quality workmanship in line with Milgard standards.Communicate effectively with customers to understand their needs and provide solutions.Document service visits and repairs accurately, maintaining detailed records.Collaborate with Milgard internal teams to ensure timely resolution of customer issues.Maintain a clean and organized service vehicle and manage inventory of tools and parts.Adhere to safety standards and Milgard policies during all service activities.Provide recommendations to customers for preventative maintenance and upgrades. Qualifications High school diploma or equivalent; technical certification is a plus.Proven experience as a service technician in the window and door industry, preferably with Milgard products.Strong troubleshooting and problem-solving skills.Excellent communication and interpersonal skills.Ability to work independently and manage time effectively.Valid driver's license and clean driving record.Physical ability to lift and move materials weighing up to 50 pounds. About UsOur benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.
Three comprehensive Medical plan optionsPrescriptionDentalVisionCompany Paid Life InsuranceVoluntary Life InsuranceSupplemental Hospital Indemnity, Critical Illness, and Accident InsuranceCompany-paid Short-Term DisabilityCompany-paid Long-Term DisabilityPaid time off (PTO), including Vacation, Personal, and paid Holidays401k retirement plan with company matchEmployee Assistance ProgramTeladocLegal InsuranceIdentity Theft ProtectionPet InsuranceTeam Member Discount ProgramTuition ReimbursementYearly Wellness Clinic
MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
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