Work Schedule
Standard (Mon-Fri)Environmental Conditions
Able to lift 40 lbs. without assistanceJob Description
The Field Service Technician (FST) performs planned maintenance, repairs and other verification/qualification services on a variety of laboratory instruments at customer sites in their assigned geographic area. The FST engages with customers and provides basic instrument services and repairs while collaborating with other functions inside Thermo Fisher Scientific. Full training with be provided.
Key Functions:Provide planned maintenance, repair, installation and qualification services for instruments in the Life Sciences customer segment, such as laboratory or medical equipment, and Life Sciences productsDeliver Field Services and Qualification reports to customers in accurate and timely mannerSourcing and ordering parts, to arrive at the time neededCollaborate with internal partners and peers to resolve customer issues and improve processesMaintain technical proficiency by attending trainings, staff meetings and keeping up to speed on new products, markets, customers and competitorsCollaborate with own team, sales, technical support and logisticsMay perform other related duties if required and as assigned.Required Qualifications:Bachelor’s degree in Biology, Chemistry, Biomedical Engineering, or related Engineering/ Science field or solid, relevant experienceFluency in English as well as a Scandinavian languageCurrent drivers licence and the ability to travel regularly, mainly by road and airMechanical skills and manual dexterity, with strong analytical & problem solving skillsExperience in customer facing role and effective communication skills, both oral and writtenStrong organisational and administrative skills, able to work independently after training completed.Be a team-player, positively supporting and contributing to the teamBasic technical, electro-mechanical and/or laboratory instrument knowledge i advantageousPrevious experience working in a clinical, diagnostic, or regulated environment (IVD, IVD-R & ISO) considered an assetWhat We OfferAbility to plan your own work, and no daily commute to the office!Highly skilled and supportive teamCompany carAnnual bonusWorking Conditions:Frequent travel to customer sites is required and ranges from 50-75% of work time. Working both from home as well as in laboratory environments. May have to lift up to 20kg and may have to stand for long periods of time while performing work duties.
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