The Field Service Technician installs, commissions, monitors, troubleshoots, and repairs Flowserve’s pumps, seals, and other equipment across industries such as oil and gas, chemical, nuclear, coal, and wastewater industries, depending on customer engagement. In this challenging position, the Field Service Technician (FST) provides real-time technical support to our customers and provides recommendations for repairs, upgrades, and replacement equipment. The FST is actively engaged in troubleshooting problems and implementing solutions onsite at nearby customer facilities.
This role will focus on nuclear plants located in the Midwest and East Coast regions of the U.S., with approximately 70% of the time spent in the field. Willingness and availability to work OT and to take on projects requiring travel or extended time away (5 to 6 weeks at a time) is essential. We are currently unable to sponsor or support visa applications.
Responsibilities:
Make direct, in-person service calls in response to customer requests.
Assess mechanical problems and take actions to resolve promptly.
Work side-by-side with our customer’s personnel, and lead work crews as required.
Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly.
Ensure that equipment is installed successfully and on schedule.
Check equipment prior to start-up and assess start-up performance.
Monitor the maintenance and performance of Flowserve equipment.
Train customers in the proper procedures for operating and maintaining Flowserve products.
Collaborate effectively with the supporting organizations of Flowserve, including the repair centers, customer service, and sales engineering.
Maintain and submit organized, accurate records, including daily reports, jobs quoted, jobs performed, and time and materials charged.
Knowledgeable about the industrial applications and operations of pumps, valves, seals, actuators, and mechanical equipment.
Communicate by word and actions Flowserve’s values for ethics, safety, and quality
Other duties as assigned.
Requirements:
8+ years of relevant experience
Experience with installing, maintaining mechanical equipment
Experience with repairing pump equipment, installing mechanical seals, changing seal faces/gaskets/O rings
Proven ability to correctly read and interpret blueprints, engineering drawings, and schematics
Must be a self-starter with good follow-through, capable of working independently with little supervision
Proficiency in Outlook, Word, and Excel
An active driver’s license with a good driving record is essential to the role
Able to travel, including globally, for extended periods (up to 5 or 6 weeks)
Able to work overtime as required to minimize impact on customers
Physical activity is required, including frequent lifting up to 50 pounds / 25kg, ascending/descending ladders and staircases, and climbing and reaching in, under, and around large equipment, often outside year-round.
Preferred Experience / Skills:
High School Diploma / GED
Experience in the nuclear industry or Navy background.
Professional certifications in this field.
Ability to work collaboratively with unfamiliar teams.
Excellent communication skills
Good organizational skills
Benefits Starting from Day 1:
Medical, Dental & Vision Insurance (including FSA and HSA options)
Life Insurance + Supplemental Life, Child, Spousal, and AD&D Insurance
Short and Long Term Disability
Retirement Planning, 401(k) plan, & Financial Wellness Resources
Educational Assistance Program
Time off Policies (including sick leave, parental leave, and paid vacation)
Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
The pay range for this position in Vernon, CA is 44.16 - 66.27 USD Hourly. The final offer will depend upon level of experience and candidate's location.