**Description** SAIC is looking for an experienced, energetic, and motivated Field Service Technician to join our Land Border Integration team in Laredo/McAllen, TX area. As a Field Service Technician working for SAIC you will have a fast moving, challenging, and highly rewarding position keeping the infrastructure running that helps Customs and Border Protection keep our borders safe. **Travel Requirements:** + Travel to US Customs Ports of Entry and Border Patrol locations in the Laredo and or Rio Grande Valley region. + Daily area of coverage could include sites up to 150 miles from home base. + Mileage will be reimbursed at the prevailing government rate. + Reliable transportation with insurance. + Substantial toolkit to support installation and maintenance activities will be provided. **Responsibilities:** + Perform routine maintenance and inspections at Ports of Entry on deployed equipment, including but not limited to License Plate Reader (LPR) equipment, RFID, network/power, signage, and communication devices. + Diagnose and troubleshoot equipment malfunctions to identify root causes and implement timely repairs to minimize downtime. + Install new equipment and systems according to specifications and SOPs provided by SAIC deployment management. + Collaborate with internal teams and external vendors to coordinate equipment upgrades, replacements, and enhancements. + Adhere to all CBP and SAIC IT Security, physical security, and operations security policies. + Document accurate records of equipment maintenance activities, including maintenance schedules, repair histories, and inventory levels. + Adhere to safety protocols such as OSHA and local regulations while performing maintenance and repair tasks at Ports of Entry. + Respond promptly to emergency repair requests and provide on-call support as needed during business hours Monday-Friday. + Maintain a professional and courteous demeanor when interacting with Customs and Border Protection personnel, Border Patrol, vendors, and the traveling public. **Qualifications** **Required Qualifications:** + Must have a Bachelors and 2 years of experience. We will accept an additional 4 years of experience in lieu of a degree. + 6 years of experience as a Field Service Technician or Equipment Installation Technician highly preferred. + Currently residing in the Rio Grande Valley; Laredo and/or McAllen area. + Ability to drive daily to job sites up to 150 miles away. + Strong technical skills with the ability to troubleshoot and repair complex electronic and mechanical systems. + Proficient in Microsoft Word and Excel with ability to write reports. + Proficiency in using diagnostic tools, hand and power tools, and computer software for equipment maintenance and repair. + Excellent communication skills with the ability to convey technical information clearly and effectively to non-technical stakeholders. + Detail-oriented with strong organizational skills to maintain accurate records and documentation. + Ability to work independently with minimal supervision and collaborate effectively within a team environment. + Flexibility to adapt to changing priorities and work schedules in a fast-paced and dynamic environment. + Understands basic electrical wiring principles (low voltage only). + Technically proficient with signal cabling such as CAT 6 to include testing and termination. + May travel to other locations on the U.S. border to assist with installations and ticket resolutions for up to two weeks. **Desired Qualifications:** + Understanding of multimode fiber installation and troubleshooting is strongly desired. + Active DHS Public Trust highly desired. **Clearance / Citizenship Qualifications:** + US Citizenship is required. + Must be able to obtain DHS Public Trust prior to starting with our team. + CBP Background Investigation requires drug screen prior to starting. Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors. REQNUMBER: 2507584 SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability