Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. **Position Summary:** Xylem is seeking a dedicated and experienced **Senior Field Service Technician** to safely and efficiently execute field service activities at customer sites. This role includes advanced system troubleshooting, preventative maintenance, working with mechanical, electrical, and diesel-powered equipment, managing parts inventory, and identifying and resolving safety issues on both company- and customer-owned equipment. This position also involves direct customer interaction and may include assignments across multiple systems, locations, and technologies. We are looking for mechanically inclined professionals who are passionate about hands-on work and problem-solving. Individuals with experience in HVAC, electrical work, plumbing, diesel or mechanical systems, or construction are encouraged to apply. If you thrive in a dynamic field environment and are motivated to make a real impact while growing your technical skillset, we invite you to bring your expertise to Xylem. **Key Responsibilities:** + Maintain and promote a safe working environment and safety-focused culture. + Properly care for and maintain company tools, equipment, and property. + Demonstrate a high-impact work ethic through innovation, accountability, and ownership. + Operate effectively both independently and as part of a team. + Perform field work with minimal supervision. + Serve as a customer-facing representative, maintaining professionalism and technical expertise. **Experience and Skill Requirements:** + High school diploma or equivalent required. + Ability to obtain all required customer site clearances (e.g., TWIC, DISA). + Valid DOT medical card and clean driving record. + 2 to 5 years of relevant technical experience, preferably in industrial or commercial process water systems or similar environments. + Hands-on experience with mechanical, electrical, diesel, or fusion systems (varies by business unit). + Strong troubleshooting and critical thinking skills. + Able to work independently with limited supervision. + Technically proficient and comfortable with tools, diagnostics, and repair processes. + Proficient with Microsoft Office applications and mobile smart devices. + Strong customer service and communication skills. + Able to synthesize technical information and present it clearly. + Uses customer feedback and field insight to drive problem-solving and continuous improvement. **Compensation & Benefits:** The estimated salary range for this position is $28 to $32. Starting pay depends on multiple factors such as skills, experience, and work location. At Xylem, we offer a competitive compensation package with medical, dental, and vision insurance plans, a 401(k) with company match, paid time off, paid parental leave, tuition reimbursement, and opportunities for career advancement and professional development. Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.   Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation