About us:

Ecolab is the global leader in water, hygiene and energy technologies and services. Every day, we help make the world cleaner, safer and healthier – protecting people and vital resources.  Our Nalco Water division services mining, chemical, power and primary metals industries, helping them effectively manage water use, improve operational processes and reliability and reduce costs. Using our industry-leading expertise and innovative solutions we help customers to meet operational and sustainability goals.

About the role:

Our Nalco Water Mining/Heavy division requires a Field Service Technician to service our clients in Gladstone. Your role will include servicing and maintaining critical chemical dosing equipment, conducting regular site checks and liaising with key stakeholders at various mining/heavy industrial sites.

This role will suit a hands-on individual wanting to learn as extensive technical, and sales training will be provided. You will be supported with mentoring as you build your expertise with the innovative technologies that our customers utilise. This is a fantastic opportunity for someone who enjoys visiting mining and heavy industrial sites, building relationships with customer contacts, is comfortable being hands-on doing basic maintenance of equipment and has an inquisitive nature.

This role may require travel to client sites in the coal and mining industries and other key customers in the region so there may be a need for overnight stays.

Key responsibilities will include:

Equipment testing and maintenance, collecting process samples and ensuring the optimal application of chemical treatment programs.

Working as a team to assist with the troubleshooting of equipment and technical problems in a timely manner to ensure ongoing chemical treatment of process unit operations.

Developing strong client relationships by driving value added and focused service delivery. 

Managing customer inventories and product delivery

Gaining a better understanding of our in-field process services. 

Don’t worry if you don’t have everything on this list, we are always willing to support your development.  Above all else, commitment to safety and a great attitude are key!

To be successful, ideally you will preferably have the following:

Have a trade qualification or relevant technical experience in mining or heavy industry.

An interest in being hands-on with chemical dosing systems and customer processes

Strong technical problem-solving ability.

A desire to work in the mineral processing industry.

A strong aptitude for customer service.

Can perform both individually and in a team environment.

An innate ability to quickly develop rapport and build strong working relationships with users of the products and chemical treatment programs.

A pro-active approach to learning the technical aspects of the business.

High commitment to Safety, Environment, Occupational Health and Quality.

Strong written and verbal communication skills.

Excellent interpersonal skills.

At Ecolab we support our team with benefits including:

Health and Well-being Subsidy of $250 per year

MY Days additional leave benefit

Purchased Additional Annual Leave option

Generous paid parental leave (16 weeks for primary carer) without qualifying periods

Rewarding Bonus and Incentive programs

Attractive Staff Product Discounts

Access to the Ecolab holiday house in Lake Taupo NZ

Employee Stock Purchase Plan

How to apply:

Click APPLY to submit your application.

The preferred applicant will be subject to employment screening by Ecolab or by their external third-party provider.

Get social with us:

If you would like to find out more about us, please find out more at https://en-au.ecolab.com/ 

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Our Commitment to Diversity and Inclusion

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.