If you have a strong mechanical or electrical background and strong diagnostic skills, Sandvik Mining & Rock Solutions welcomes you to consider this fantastic Field Service Technician opportunity!
Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a leading global supplier of equipment and tools, service and technical solutions for the mining industry. The offering covers rock drilling, rock cutting, rock crushing, loading and hauling and materials handling.
Key performance areasAs the Field Service Technician, you will troubleshoot, repair, and maintain mechanical and or electrical aspects of underground mining equipment and components at high profile mining sites. The Field Service Technician is also responsible for new equipment commissioning and training at customer sites with minimal supervision.
Additionally, the Field Service Technician will:
Inspect equipment for proper performance and determines faults and malfunctionsAdjust equipment and repair/replace defective parts components or systems according to scopes of workTests repaired equipment to ensure proper operational performanceComplete accurate time records, technical reports, failure reports, and parts listsActively participate in continuous improvement initiativesStay current with industry, customer, product developments and technical best practices Customer ServiceBuild strong relationships with internal and external customers to ensure smooth operations and customer satisfactionStay current and in compliance with all Sandvik, Customer, State, and Federal regulatory safety policies.Ensure customer satisfaction within area of primary responsibilityThe Field Service Technician will spend a good portion of their time working underground, so candidates must be comfortable with these conditions. As this role requires approximately 50% travel, you will be provided with a company vehicle.
Your profileYou possess a technical certification or diploma in mechanical or electrical fields and a minimum of 5 years industry related experience. Diesel and high voltage electrical experience would be an advantage. You are a team player with excellent communication and active listening skills and the ability to maintain strong customer relations with internal and external customers. You are flexible and self-motivated, with a drive to achieve customer satisfaction.
The Field Service Technician will also possess:
A safety champion capable of working alone and stopping work, if requiredExcellent troubleshooting ability with strong diagnostic and problem-solving skillsKnowledge of hydraulics, pneumatics and electrical systemsAbility to read blueprints and interpret equipment schematicsMust conform to ISO StandardsBenefitsWe offer a competitive compensation package. Generous benefit package includes life, health, dental, PTO, holidays, and a 401(k)-retirement savings plan.
How to Apply For immediate consideration, please apply https://www.home.sandvik/en/careers/ for the Field Service Technician position, Job Req. ID# R0078250.Sandvik is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at hrsolutions.us@sandvik.com. Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.
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