In This Role, Your Responsibilities Will Be: Provide site service to installed-based customers. Provide emergency service to customers. Offer technical support standards and guidelines to customers. Disseminate safety notices and important KBA to local service organizations. Provide a training for maintenance and operating support to local Reps/Subs. Handle product recall/replacement. Report progress and technical problems to Service Manager Co-work closely with all BU team members Proactively identify potential quality and efficiency improvements within assigned work. Cultivate safety culture 
  Who You Are:

You have a supervision role when assigned to specific task forces. You advise and lead assigned after-sales services to customers, including diagnosis, upgrades, scale-up, start-up and commissioning, installation, maintenance, repairing, training, and Plant MRO/parts. You need to take a leading role working under close supervision.

You hold yourself and others accountable to meet commitments. You build partnerships and work collaboratively with others to meet shared objectives. You develop and deliver multi-mode communications that convey a clear understanding of the outstanding needs of different audiences. You build strong customer relationships and deliver customer-centric solutions. You adapt your approach and demeanor in real time to match the shifting demands of different situations.

  For This Role, You Will Need: Degree or equivalent experience in Engineering or related fields Over 0-5 years of service experience in technical/industrial environment Excellent collaboration skills with a wide variety of people and interpersonal skills Good communication skills in both Korean and English   Ability to handle urgent and critical situations, and work under pressure Traveling is part of the job as required
  Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. 

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.