Job Description

The Field Service Technician position supports the Pharma Division. The service role is critical to the operations of the organization. Previous experience in maintenance and knowledge of Pharmaceutical

Packaging equipment required.

Install and commission new pharma equipment from Europe or US Perform service at customer site that includes maintenance, repair, inspect or auditing on mechanical and electrical components Travel to customer sites by logistic form being requested by customer or management Ability to follow blueprints, electrical codes, schematics, and manuals, both at customer sites and in-house Ability to troubleshoot related equipment in a safe and effective manner Ability to install new format components per customer specification Installs wiring and conduit and connects power to machine Assists with in-house assembly land related activities Provide excellent customer service and represent the Company at the highest level Display time management skills for project and daily tasks Ability to use written and oral communication to customer and work colleagues Prepare and submit service reports, expense reports and timesheets to the respective departments Demonstrate to customer maintenance and operator staff on how to properly use equipment Follows instructions and completes duties as requested by supervisor Valid Driver’s License is required Candidate must read & speak the English language

Competencies

Technical Capacity Communication Proficiency Teamwork Orientation Time Management Skills Project Management Organizational Skills

Work Environment

This job operates in a production environment of a customer site. Adhering to the safety measures of the customer’s plant and working both independently as well as a team effort.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. This is largely an active technical role whereby there may be times where the employee will be required to lift up to 50lbs.

Position Type/Expected Hours of Work

This is a full-time, hourly position. The hours of work and days are typically Monday through Friday, but during customer trips – these hours/days may vary

Travel

The travel requirements for this position are approximately 70-80%

Travel to Europe, Canada and within the US with no restrictions.

Required Education and Experience

An Associate’s degree or equivalent from a two-year technical school in Electro-Mechanical Technology or 5 years previous experience maintaining Pharmaceutical Packaging Equipment. SAP experience ideal

 

Work Location: On the road