Field Service Support Technician
ManpowerGroup
**Position Summary:**
**$3,000 sign-on bonus!**
***NOT* an IT Tech role**
**70% travel, home on some weekends! Per Diem, Company Credit Card, Paid Travel Expenses.**
**CAN BE LOCATED ANYWHERE IN THE CONTINENTAL US.**
**MUST reside within an hour radius of a major airport.**
Coperion is looking for a **Field Service Support Technician** to join our team! As a **Field Service Technician** , you will deliver exceptional customer service by diagnosing equipment issues and implementing effective solutions. Operating at our clients' locations, you will be responsible for preventive maintenance, servicing, installation, and providing training to customers, all aimed at ensuring their satisfaction.
**Work You'll Do:**
+ Diagnose and resolve equipment issues through troubleshooting, servicing, and conducting preventative maintenance to ensure optimal performance.
+ Oversee and coordinate subcontractors to deliver on-site services efficiently and effectively.
+ Maintain comprehensive documentation of all work performed, ensuring accurate records and timely closure of all activities upon completion.
+ Advocate for and promote inspections, on-site services, equipment rebuilds, upgrades, and replacement parts to enhance customer operations.
+ Collaborate with customers both on-site and remotely to identify equipment challenges and implement effective solutions.
+ Communicate professionally and clearly with customers to foster strong relationships and ensure their needs are met.
**Team**
The Field Service Technician will be part of the Aftermarket Service team and report directly to the Senior Manager of Field Service Support.
**Basic Qualifications:**
+ Minimum 3 years of experience in field service or inspection of products, ideally in weighing and feeding systems, or equivalent educational background.
+ Strong safety awareness coupled with a high level of mechanical and/or electrical aptitude.
+ Proficient in PLC systems, with the ability to interpret schematics and technical drawings.
+ Demonstrated ability to collaborate effectively within a team and engage with customers, sales representatives (both internal and external), engineering teams, and contractors.
+ Additional qualifications include strong computer skills, excellent organizational abilities, and effective verbal and written communication skills.
+ Willingness to travel domestically and internationally on short notice, with the ability to accommodate travel up to 70% of the time.
**Preferred Qualifications:**
Experience with any of the following: HMI (Human Machine Interface), Wonderware using RS Logics 5000, Compact Logics Processor/Allen Bradley, RS View, Controllogix, RS Logics 500, Omron PLC/HMI, Computer Networking, Ethernet IP, Devicenet, RS232 Communications, AC/DC Drives, VFD. experience.
\#LI-CT1 #LI-Remote
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
Por favor confirme su dirección de correo electrónico: Send Email