**Eaton’s Electrical sector is currently hiring a Field Service Representative (Technician / Technologist) to join our team. This position is based at our Mississauga, ON facility and offers benefits from Day 1 with a company vehicle.** **What you’ll do:** At Eaton's Electrical Engineering Services & Systems (EESS) - Canada division, we are dedicated to providing top-notch electrical solutions and services to our clients. Our site is a hub of innovation and excellence, where a team of skilled professionals work collaboratively to deliver high-quality services and solutions. Our group specializes in a wide range of electrical services, including system design, installation, maintenance, and troubleshooting. We pride ourselves on our ability to tackle complex electrical challenges and provide reliable solutions that meet the unique needs of our clients. As a Field Service Representative, you will be an integral part of our team, working on-site with clients to ensure their electrical systems are operating efficiently and safely. You will have the opportunity to work with cutting-edge technology and be part of a team that values problem-solving, efficiency, and continuous improvement. Joining EESS-Canada means being part of a dynamic and supportive team that is committed to professional growth and development. We believe in fostering a collaborative environment where every team member's contributions are valued and recognized. **Why Eaton?** • Be a key member of a world-class service organization that consistently experiences growth. • Join an organization where your health & safety are the number-one priority. Eaton provides our technicians with the training, tools, and PPE to keep you safe on the job. • Opportunities for career advancement through a defined technical track as well as broader Eaton career opportunities in various business functions. • Have the support of a robust internal infrastructure including 24-hour Customer, Technical and Factory Support. • Continuous hands-on learning opportunities at a world-class training facility as well as field-based mentoring. • Competitive salary and benefits package including pension, medical, dental, tuition reimbursement, paid holidays, vacation. • Tools including a company vehicle, laptop, hand tools, meters and smartphone. The **Field Service Representative** is responsible for providing field service support and consultation such as acceptance testing, commissioning, and troubleshooting of low, medium, and high voltage systems; advise customers and provide best technical solution to solve the customer issue; complete assigned jobs with assistance from lead technicians and engineers; conduct required tests and calibration using test equipment; check and maintain equipment to ensure compliance with applicable standards. The primary purpose of this position is to provide field service engineering and technical assistance to customers in areas of installation, startup, maintenance, repair, training and modification on power transmission, distribution and generation equipment and systems. **In this function you will:** • Provide field service engineering, technical assistance, scheduling and sales support direction to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment; • Responsible to self-manage assigned projects for electrical equipment; knowledge of electrical test and diagnostic equipment. • Deliver technical solutions to customers. • Performs less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations. • Mentor less experienced technicians. • Provide technical training. • Perform all job functions with adherence to Eaton’s Philosophy and Values, as well as Safety and Environmental standards. **Qualifications:** **Required (Basic) Qualifications:** • Diploma or Degree in Electrical field from an accredited institution/ or Red Seal (309A) Interprovincial Journeyman Electrician Certification/Ticket. • Minimum of three (3) year of experience evaluating and servicing electrical distribution or control systems. • No relocation assistance is provided. • Business travel to customer sites required. • Required to travel to United States for training on safety and Eaton products. • Driver’s licence is required. • Legally authorized to work in Canada without company sponsorship now or in the future. **Preferred Qualifications:** • Experience in protective relays preferred. • Experience in performing power quality measurements, troubleshooting, and analysis preferred. **Skills:** • Excellent communication and interpersonal skills. • Strong analytical aptitude and complex problem-solving skills. • Intermediate/advanced knowledge of Microsoft office applications. • Effective time management, prioritization and project management skills • Knowledge and practice of safety precautions related to working with electrical and electronic equipment. • Understanding of the company’s and competitor’s electrical, electronic and mechanical products. • Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction. Please be advised that as part of this position, you will be subject to Eaton’s Drug and Alcohol Policy, a copy of which is available for your review. Pursuant to that policy, you may be required to undergo drug and alcohol testing depending on the conditions set out in that policy. \#LI-CH1 We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.