Description
\t\t\t\t\tACT is currently seeking a Field Service Manager to join their team. The Field Services Manager is responsible for the management, overall coordination, and scheduling of all the field service personnel, ensuring a safe, quality solutions for our clients. This position may be required to split time between office and field settings as project load requires. This position will report to Office Manager at the Titusville location.DUTIES & RESPONSIBILITIES:•\tEffectively manage and communicate job expectations to all field service team members, including Field Supervisors, Field Team Leads, CDL Drivers, Equipment Operators and Field Technicians.•\tCoordinate with Project Managers, Jobsite Managers (JSMs), and field staff to ensure the workload is being executed via the job pack and in an efficient manner; focus on using the appropriate resources to achieve the goal of completing the work on time and within project budget.•\tAssist in the preparation of project job packs as needed.•\tResponsible for promoting ongoing and complete communication between Project Managers (PMs) and field teams.•\tEnsure safety policies and procedures are being followed and be familiar with USDOT regulations. •\tDocument any performance, attendance or other issues that may arise so that issues are addressed quickly and efficiently.•\tAssist PMs in identifying scope of work changes.•\tManage staff levels, hours, and utilization of Field Service Team at assigned service center.•\tEnsure all Raw Data (employee timesheets, receipts, jobsite notes, JHA form and manifests) from the previous day are legible, accurate and meet paperwork requirements/quality standards. Ensure all paperwork is turned in daily.•\tAssist in organizing and maintaining the scheduling system (Teams: Shifts) to support identified projects and training in relation to staff availability, skill sets, available equipment, and materials.•\tCommunicate customer issues with the Office Manager and devise ways of improving customer experience, including resolving problems and complaints.•\tWork closely with the Corporate Field Operations Director and Office Manager to set and/or implement policies, procedures, and systems and to follow through with implementation.•\tInform management of risks affecting project profit, costs, schedules, and client relations.•\tConduct analysis to determine alternative courses of action or recovery on reworked schedules. •\tCoordinate with the Fleet/Assets Department to ensure that equipment is prepared, ready for use, and returned to the warehouse in an organized fashion per policies and procedures after use.•\tEnsure the field portion of the project is executed from beginning to end, making sure all field assets are available and ready when the project starts.•\tEnsure that pre and post project evaluation meetings with all applicable personnel are occurring.•\tResponsible for ensuring that vehicle pre-trip and post trip inspections are completed daily via Fleetio and Samsara.•\tWork with Driver Compliance Administrative Assistant to collect information and documentation to establish and maintain up to date DQ files. •\tManage conflict, employee morale and employee performance, involving the Office Manager or Regional Field Services Manager as needed.•\tAbility to prepare and deliver Employee Evaluations with Field Supervisor(s) and Office Manager.
\t\t\t\t\tSkills
\t\t\t\t\tField service, emergency response, environmental
\t\t\t\t\tTop Skills Details
\t\t\t\t\tField service,emergency response
\t\t\t\t\tAdditional Skills & Qualifications
\t\t\t\t\tREQUIRED SKILLS & ABILITIES:•\tMust have strong interpersonal skills to support the Management Team in negotiation and problem-solving functions. •\tExcellent judgment and discretion; ability to handle multiple priorities simultaneously, meet deadlines, and handle work-related stress.•\tMaintains an enthusiastic attitude; able to motivate and inspire the team to ensure all team members have a positive attitude, make a positive contribution, and exemplify positive teamwork.•\tRemain calm and professional in stressful situations.•\tCommunicate with clients in a professional and respectful manner.•\tMust be able to work independently and productively with little to no supervision.•\tRecognize problems, identify possible causes and resolve routine problems.•\tTeam player with a \"can do\" attitude that can work in a fast-paced environment.•\tAbility to establish and maintain a professional atmosphere for employees, clients, and customers.•\tMust have general knowledge of computer applications.•\tMust be detail oriented, skilled in leadership, people management, critical thinking and problem solving.EDUCATION & EXPERIENCE:•\tBachelor’s Degree or 2-year college degree and 5 years of experience, environmental industry experience preferred.•\t5+ years of experience leading employees in an environmental emergency response setting or similar environment.
\t\t\t\t\tExperience Level
\t\t\t\t\tIntermediate Level
Pay and Benefits
The pay range for this position is $25.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Titusville,FL.
Application Deadline
This position is anticipated to close on Aug 19, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.