Field Service Manager (2)
Sulzer Pumps US Inc.
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**Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.**
**Your main tasks and responsibilities:**
+ **Cost Estimation (Quotes) & Work Scope Definition:**
+ Develop and define the scope of service and create comprehensive work plans based on scope outline provided by Sales
+ Generate and provide timely budgetary quotations based on work scope
+ **Sourcing in Key Locations:**
+ Identify and recruit personnel and resources in strategic locations to support Field Service Operations
+ **Project Management Quoted/Assigned Jobs:**
+ Ensure adequate job resource planning for parts, material, labor, etc. in coordination with Sales and FS Scheduler
+ **Field Technical Support:**
+ Provide technical support for FS Representatives in field as required
+ Leverage internal Engineering resources to support technical issues as they may arise
+ **Technical Gap Analysis / Training:**
+ Conduct technical gap analysis and implement training programs to improve team skills and performance
+ Development and documentation of SOPs
+ **Lessons Learned / Continuous Improvement:**
+ Document lessons learned and drive continuous improvement initiatives to enhance service processes
+ **Lessons Learned / Continuous Improvement:**
+ Document lessons learned and drive continuous improvement initiatives to enhance service processes
**To succeed in this role, you will need:**
+ Proven experience in Field Service Management or related role.
+ Strong project management and organizational skills.
+ Ability to analyze technical gaps and implement training solutions.
+ Excellent leadership and team coordination abilities.
+ Ability to adapt quickly to changing priorities
+ Detail-oriented mindset
+ Initiative and proactive problem-solving
+ Team collaboration
+ Time management
**What we offer you:**
+ 15 days of paid time off and 12 company-paid holidays
+ 401k plan with a 6% match
+ Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
+ Health savings account matching
+ Motivating wellness program
+ Employee Assistance Program
+ Paid paternal leave
+ Gym re-imbursement
+ Service Awards
+ Referral Bonuses
No visa or work permit support can be provided for this role
**Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.**
We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.
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