**DESCRIPTION** We are looking for a talented **Field Service Engineering Specialist (m/w/d)** to join our **Service** team in **Nürnberg, Bayern, Germany.**   The field service engineering specialist supports customers with remote and on-site technical support on Accelera’s eMobility Traction products (Inverters, e-motors, iBCR, auxiliary inverters)   **In this role, you will make an impact in the following ways:** + Provide expert remote and on-site technical support for Accelera’s eMobility traction products (inverters, e-motors, iBCR, auxiliary inverters), ensuring high-quality service and issue resolution. + Perform and support field diagnostics and troubleshooting on eMobility systems, also during vehicle integration phases. + Lead root cause investigations for product or system issues, recommending corrective actions and supporting failure analysis. + Support project start-ups at customer sites when needed, acting as an on-site technical expert for complex issues. + Identify and resolve early life issues in launched products and document findings in Step 1 reports. + Maintain up-to-date technical knowledge of eMobility traction products and apply this expertise in daily support activities. + Assist in warranty decision-making by providing technical insights and assessments. + Document diagnostic and repair actions in internal systems to ensure accurate service records and support continuous improvement. + Share knowledge through platforms and contribute to training and technical documentation. + Collaborate across teams and regions to ensure alignment on technical matters and customer needs. + Mentor less experienced technicians to strengthen team capabilities and enhance customer satisfaction. **RESPONSIBILITIES** **To be successful in this role the following background is required: ** + Strong technical foundation in automotive, electro-mechanical systems, and automation, paired with excellent troubleshooting abilities and adaptive thinking.  + Outstanding communication skills, both written and verbal, to effectively collaborate and convey technical information.  + Team-oriented mindset, with the ability to work across functions and a focus on collective success and support for colleagues.  + Willingness to travel, with up to 25% business travel expected; fluency in English is essential, and German language skills are highly preferred.  **QUALIFICATIONS** **Education/Experience:**   + Bachelor’s or master’s degree in industrial engineering or Electro-mechanical Engineering, or equivalent field service or commission & installation engineering work experience. Coming from automotive, energy industry segment is strongly preferred.  + Basic to intermediate level of relevant work experience is preferred. Prior experience in a technical role is preferred.  **Job** Service **Organization** Cummins Inc. **Role Category** Hybrid **Job Type** Exempt - Experienced **ReqID** 2417483 **Relocation Package** No