To succeed as a Field Service Engineer, you’ll need to be open to travel to customer installation sites (industrial or renewable), work independently, have great communication skills and be well organized. We are looking for a motivated individual with a strong customer service background. The Field Service Engineer will provide hands on service and aftermarket support for our customers in North America (worldwide, if needed). He or she will also support our claims and quality department in North America (worldwide, if needed). The candidate for this position will work closely with our management team based in Denver, CO.
Essential Duties and Responsibilities:
Perform service in Windturbine (physical hard work at height)Provide field service for customers in region (worldwide if needed)Provide aftermarket support for customers (worldwide if needed)Support our claim/quality department (worldwide if needed)Write detailed reports from each service/claim jobExcellent communication skills (verbal and written) in EnglishBilingual (Spanish and English) is preferred but not a requirementTechnical understanding and background requiredProficient with Microsoft Office products (as minimum Excel, Word and Power Point)Customer Service skills (e.g. ability to communicate with customers promptly and courteously; to achieve customer satisfaction)Ability to work in a team environment and share information among peersAbility to handle deadlines and stressful situationsDetail oriented Valid driver’s license and clean driving recordPassport needed, or ability to obtain a PassportAbility to travel both domestically and internationallySafety mind and behavior as a part of the DNAFit for physical workLanguage: English, (Spanish)
Help coordinate service and claim jobs with Service CoordinatorHelp capturing new service jobs while in the officeUpsell spare parts while on service jobsCarry out training programs for customers when neededHelp with warehouse when neededHelp with receiving goods in stock when neededHelp with shipping goods from stock when neededInteract within the community of the local office and region and represent company in a positive, professional manner at all timesAd hoc assignments that normally occurs in a small officeCritical Competencies:
Excellent communication skills (verbal and written)
Ability to listen to customers wants, needs and expectations
Stay on site during service visits until client releases us
Bilingual (Spanish and English) is preferred, but not required
Technical understanding and background required
Proficient with Microsoft Office products (as minimum Excel, Word and Power Point)
Customer Service skills (e.g. ability to communicate with customers promptly and courteously; to achieve customer satisfaction)
Ability to work in a team environment and share information among peers
Ability to handle deadlines and stressful situations
Education and Experience Requirements:
Bachelor’s degree in Electrical or Mechanical Engineering required. Combination of education and experience to be considered in lieu of a degree
Minimum of 1-2 years’ experience in an electrical, hydraulic or mechanical environment preferred
Compensation: $70,000-$75,000 plus overtime
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BenefitsMedical, Dental, Vision and Prescription Drug CoverageSpending accounts (HSA, Health Care FSA and Dependent Care FSA)Paid Time Off and Holidays401k Retirement Plan with Matching Employer ContributionsLife and Accidental Death & Dismemberment (AD&D) InsurancePaid LeavesTuition AssistanceAbout Regal Rexnord
Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company’s electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company’s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.
The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.
Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.
Equal Employment Opportunity Statement
Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, pregnancy, age, ancestry, national origin, genetic information, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you’d like to view a copy of the company’s affirmative action plan for protected veterans/individuals with disabilities or policy statement, please email Recruiting@RegalRexnord.com. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail Recruiting@RegalRexnord.com.
Equal Employment Opportunity Posters
Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.