Job Purpose and Summary

We are looking for a Field Service Engineer, in Turin area, who provides on-site technical and engineering support to customers for hardware and software products.

What we give

With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

At Canon we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.

Canon also has a strong commitment to sustainability, encompassed by our Kyosei philosophy of living and working together for the common good, focused on reducing our environmental impact and creating opportunities to make positive social contribution. Visits customer sites for scheduled product installation, maintenance, repair and replacement.Diagnoses, troubleshoots and resolves common technical problems.Maintains records and reports reoccurring problems. Trains and assists customers in product implementation, operation and maintenance.Responds to inquiries and requests from customers. Participates in analysis of customer identified issues which may require changes to software/hardware, procedures, or documentation.Area: Torino

What we ask

Diploma in Electrical Engineering/ ElectronicsNetworking knowledgeKnowledge of scan to mail and scan to folder consigurationsOffice package (excel, world, outlook)Customer InteractionTechnical TroubleshootingField SupportProduct Installation and SupportProduct Technical Knowledge

You will need

Apply High Standards of Accuracy
Create Solutions to Problems
Drive for Results
Focus on the Customer
Takes Ownership & Responsibility

Canon is an equal opportunity employer. Canon recruits, employs, trains, compensates and promotes regardless of race, religion, national origin, sex, disability, age, veteran status or other protected status as required by law.