Job Purpose and Summary

We are looking for talented individuals to join the Southern team working primarily in the North, East and North- West London post codes as a Field Service Engineer as a walker or mobile engineer. The ideal candidate would live in or around these postcodes (but not limited too) to meet agreed service levels.

Whether you're an experienced engineer, returning to the workplace, or just starting your career, this is your opportunity to thrive in a role that's both rewarding as it is varied.

As a Canon Field Service Engineer, you'll be the trusted expert delivering our high standards directly to customers -installing, maintaining, and repairing Canon multifunctional office printers and finishing products to the highest standards. You’ll work independently in the field while being supported by a collaborative and inclusive team.

What we give

With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

At Canon we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.

Canon also has a strong commitment to sustainability, encompassed by our Kyosei philosophy of living and working together for the common good, focused on reducing our environmental impact and creating opportunities to make positive social contribution.

- Pay – Competitive salaries that are regularly benchmarked against similar roles and reviewed annually.

- Learning & Development – As a Company that encourages continuous learning you will always have resources and support available.

- Work & Home Life Balance – We support with a minimum of 25 days holiday per year, holiday purchase and a flexible working policy.

- Diversity – We are an organisation that delivers on a global scale, striving to create a diverse and empowered workforce that reflects the communities we serve.

- Health & Wellbeing – Free private healthcare, an Employee Assistance Programme, partnership with Mental Health First Aid UK with a network of mental health champions and discounted rates to Nuffield Health Gym.

- Employee discount – Up to 38% off products from our Canon store.

- Some other Benefits – Generous Pension, Canon Awards, Discount cards, Cycle to Work scheme, Season ticket loans and charity volunteer days.

What we ask

- Deliver high quality service with a focus on the first- time fixes

- Provide technical support and training to customers

- Manage and optimise car stock inventory

- Build strong customer relationships though effective communication and a professional approach

- Advise customers on chargeable work and obtain necessary authorisation

- Accurately record service activities in line with company guidelines

- Be empowered to grow your skills and shape your career

- Collaborate with supportive service teams that values your input

You will need

You’re a creative problem-solver who sees the world through a customer’s eyes. You’re collaborative, courageous and ready to take on new challenges

- Strong fault-finding and diagnostic skills (electrical/mechanical)
- A customer-first mindset and great communication skills
- Confidence using IT systems and managing your time effectively
- A proactive, self-motivated approach to learning and development
- Full UK driving licence (for mobile roles)

If you're ready to make an impact and grow your career with a company that values your contribution, we’d love to hear from you.

Further Information

Competitive salary: Salary up to £28,797 mobile engineer or £31,507 walking engineer (plus generous walking allowance) dependent on experience.

Additional: To support our planet and people and reduce the carbon emissions across our Service organisation, we are currently transitioning our engineer fleet to EV. Our company car fleet is a mixture of EV or Hybrid vehicles.

Location – Field Based-Inner London Postcodes

No Agencies please

Canon is an equal opportunity employer. Canon recruits, employs, trains, compensates and promotes regardless of race, religion, national origin, sex, disability, age, veteran status or other protected status as required by law.