**Job Description:** **Your tasks:** + Manages customer base and business activities to optimize customer satisfaction, efficiency of operation, revenue generation, margin levels, and service contract performance. + Diagnoses equipment problems to the major sub-sections of the system (i.e. controllers, hydraulics, data acquisition systems, transducers, grips, fixtures, etc.) Restores equipment operations. + Performs calibrations relevant to assigned customer base independently. + Coordinates and conducts installation and maintenance activities. + Implements the operational requirements of the MTS Corporate and Field Service Quality System. + Assists as requested to support service sales efforts by being knowledgeable of and understanding strategic goals relative to growth, margin and marketing. + Maintains service documentation in requested format for all service activities delivered at customer sites as assigned. + Manages all assigned assets according to company policy (i.e. automobile, financial instruments, and service equipment). + Maintains current knowledge and training in MTS technology and products. + Other duties and special projects as assigned. **Your qualifications:** + Diploma of technical high school or 3 years graduation in electrical engineering or similar qualification. + 7-10 years of relevant experience incl. support and service. + Good oral and written English and Italian communication skills. + Ability to work with high degree of personal discipline. + Problem solving and analytical business skills. + Willingness to travel. + Must possess a valid driver’s license and able to obtain automobile/liability coverage. **What we offer you:** + Permanent employment contracthigh school or 3 years graduation in electrical engineering or similar qualification. + Attractive salary. + Company car also for private use. + Work-life balance - we value a good work-life balance.life balance - we value a good work-life balance. + Wide range of further training opportunities and internal talent programs; support of personal growth through educational leave. + Long-term career opportunities in the MTS and ITW network. + International working environment in daily business. + Cross-national activities and events to exchange expert knowledge. + National and international employee resource groups (e.g. women's, young professional and pride network). + Familiar atmosphere with regular team and company events. + Commitment to sustainability and environmental protection. + Corporate benefits program in the ITW network.